The determinants and outcomes of user commitment to mandatory information system change
Doctoral Thesis
2011
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University of Cape Town
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Abstract
Winning the commitment and support of employees for organisational transformation is a major objective of the leaders of organisational change. However, the determinants and outcomes of employee commitment to organisational change (Herscovitch & Meyer, 2002) are still not yet fully understood, especially with regard to a mandatory information system change in a non-Western environment.
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Includes abstract.
Includes bibliographical references (p. 248-287).
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Schneider, M. 2011. The determinants and outcomes of user commitment to mandatory information system change. University of Cape Town.