The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape

Simple item page
dc.contributor.advisorBagraim, Jeffreyen_ZA
dc.contributor.authorJardine, Jenniferen_ZA
dc.date.accessioned2015-01-06T18:52:41Z
dc.date.available2015-01-06T18:52:41Z
dc.date.issued2001en_ZA
dc.descriptionBibliography: leaves 135-145.en_ZA
dc.description.abstractThis research explored the relationship between fairness at work and organisational citizenship behaviour (OCB). Fairness was measured using instruments representative of five constructs: trust, perceived organisational support, leader-memebr exchange procedural fairness and distributive justice. The blue-collar employees in the sample (N = 92), employed at a national retail organisation, were involved in exploratory initial focus groups which were followed by the distribution of a Likert-type survey. OCB was found to be a multidimensional construct consisting of six factors: courtesy, sportsmanship, civic virtue, altruism, consideration and attendence.en_ZA
dc.identifier.apacitationJardine, J. (2001). <i>The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Organisational Psychology. Retrieved from http://hdl.handle.net/11427/11614en_ZA
dc.identifier.chicagocitationJardine, Jennifer. <i>"The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2001. http://hdl.handle.net/11427/11614en_ZA
dc.identifier.citationJardine, J. 2001. The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Jardine, Jennifer AB - This research explored the relationship between fairness at work and organisational citizenship behaviour (OCB). Fairness was measured using instruments representative of five constructs: trust, perceived organisational support, leader-memebr exchange procedural fairness and distributive justice. The blue-collar employees in the sample (N = 92), employed at a national retail organisation, were involved in exploratory initial focus groups which were followed by the distribution of a Likert-type survey. OCB was found to be a multidimensional construct consisting of six factors: courtesy, sportsmanship, civic virtue, altruism, consideration and attendence. DA - 2001 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2001 T1 - The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape TI - The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape UR - http://hdl.handle.net/11427/11614 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/11614
dc.identifier.vancouvercitationJardine J. The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape. [Thesis]. University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2001 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/11614en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentOrganisational Psychologyen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherIndustrial Psychologyen_ZA
dc.titleThe relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Capeen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
thesis_com_2001_jardine_j.pdf
Size:
9.9 MB
Format:
Adobe Portable Document Format
Description:
Download
Collections
Masters