Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment

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dc.contributor.advisorRoode, JDen_ZA
dc.contributor.authorNg'ambi, Dicken_ZA
dc.date.accessioned2016-03-07T04:13:43Z
dc.date.available2016-03-07T04:13:43Z
dc.date.issued2004en_ZA
dc.descriptionIncludes bibliographical references.en_ZA
dc.description.abstractThis study investigates the impact of anonymous computer mediated interaction on question-driven knowledge acquisition among students. A growing concern for educational institutions in general and educators in particular has been to augment what students are formally taught and what they informally learn from one another. Anecdotal evidence suggests that students consult one another informally. However, informal consultations suffer from three limitations: a) they are limited to clusters of friends; b) shared information is not retained; c) educators have no access to informal knowledge. My argument is that knowledge shared informally among students is a potential knowledge resource for both students and educators. As a student resource, it allows students to reconstruct their own understanding as they share their knowledge with each other. As an educators' resource, it serves as a diagnostic tool about students' knowledge levels hence identifying areas of misunderstanding or misconceptions.en_ZA
dc.identifier.apacitationNg'ambi, D. (2004). <i>Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/17536en_ZA
dc.identifier.chicagocitationNg'ambi, Dick. <i>"Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2004. http://hdl.handle.net/11427/17536en_ZA
dc.identifier.citationNg'ambi, D. 2004. Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Ng'ambi, Dick AB - This study investigates the impact of anonymous computer mediated interaction on question-driven knowledge acquisition among students. A growing concern for educational institutions in general and educators in particular has been to augment what students are formally taught and what they informally learn from one another. Anecdotal evidence suggests that students consult one another informally. However, informal consultations suffer from three limitations: a) they are limited to clusters of friends; b) shared information is not retained; c) educators have no access to informal knowledge. My argument is that knowledge shared informally among students is a potential knowledge resource for both students and educators. As a student resource, it allows students to reconstruct their own understanding as they share their knowledge with each other. As an educators' resource, it serves as a diagnostic tool about students' knowledge levels hence identifying areas of misunderstanding or misconceptions. DA - 2004 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2004 T1 - Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment TI - Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment UR - http://hdl.handle.net/11427/17536 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/17536
dc.identifier.vancouvercitationNg'ambi D. Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment. [Thesis]. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2004 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/17536en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherInformation Systemsen_ZA
dc.titleTowards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environmenten_ZA
dc.typeDoctoral Thesis
dc.type.qualificationlevelDoctoral
dc.type.qualificationnamePhDen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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