Commitment to organisational change : the case of information system innovation

Master Thesis

2005

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University of Cape Town

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Abstract
This study tested the generalisability of the Commitment to Organisational Change construct (Herscovitch & Meyer, 2002) in the context of an information system change within a non-Western environment. The sample comprised 106 employees (70% response rate) of a large Namibian organisation and responses were analysed using STATISTICA 7.0. Results suggest that the construct comprises three dimensions and can indeed be generalised to apply to an information system innovation change. Affective and Normative Commitment to Organisational Change were both positively related to Compliance, Co-operation and Championing, whilst Continuance Commitment to Organisational Change was negatively related, or unrelated. Commitment to Organisational Change was not a better predictor of behavioural support than Organisational Commitment. Interestingly, Change Significance and Change Impact both play an important role in predicting behavioural support for information system change.
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Includes bibliographical references (leaves 70-81).

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