Towards heuristic systems methods for generating new knowledge in post-industrial business

Doctoral Thesis

1999

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University of Cape Town

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The contribution of the current work is to appropriate aspects of post-modern philosophy into systems methods that support new knowledge creation in post-industrial business. The author has developed a three-part model of the organization as a knowledge system: The first component is the formative system, which enables or regulates what can be expressed and thought by individuals within a specific business situation. The second component is the individual subject, who has a set of a priori concepts and systems ideas that guide his or her thoughts, utterances, and actions. The last component of the model is the conversation system, which describes the interface between the formative system and the individual subject. Three heuristic methods, which support interventions aimed at specific areas of the model, are developed...
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Includes bibliographical references.

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