A systems approach to the development of large Geographic Information Systems

dc.contributor.advisorRüther, Heinzen_ZA
dc.contributor.advisorRyan, Tomen_ZA
dc.contributor.authorPrice, Stephenen_ZA
dc.date.accessioned2016-02-18T12:19:58Z
dc.date.available2016-02-18T12:19:58Z
dc.date.issued1998en_ZA
dc.descriptionIncludes bibliography.en_ZA
dc.description.abstractLarge computer-based information systems seldom achieve unqualified success. The major problem is organisational rather than technical, hence to achieve greater success in system implementation greater emphasis must be given to organisational issues than to technology. Current practise, however, tends to focus on technical issues. The aim of this research was to investigate whether a systems-based approach would lead to better understanding of the system development process, and hence form the basis of a methodology which would lead to greater success in computer-based information system implementation. The thesis comprises four parts. In the first part (Chapters 1 - 5) the literature on systems theory in sociology with particular reference to business organisations is reviewed. This review focuses on the historical development of systems thinking, particularly in business management. Beer's Viable System Model, Checkland' s Soft Systems Methodology, and Hoebeke' s ideas on the adoption of new technology provided the main ideas for developing a conceptual model for the information system development process. In the second part (Chapters 6-9) this model is applied to the information system development process to identify the strengths and weaknesses of current methods. Each stage of system development from planning to implementation is considered from a systems perspective. This involves identifying the key stakeholders, and understanding their role in the development process. In the next part three case studies are examined in the light of the theoretical material. The impact of inter-cultural communication is highlighted in these studies as the developers and customers were from· several different cultures. The author was personally involved as project manager and chief consultant in the development of two of the systems described. He was also fully aware of the progress of the other case because that development was being undertaken in the same office. Regular exchanges of views on the progress of each project took place. In the final chapter the conclusions are presented. The main conclusion is that information system implementation must be undertaken within the overall context of the organisation, must be closely aligned with the organisational business processes, and must address the conflicting needs of the different stakeholders. Effective Communication between system developers and system users is crucial to success. A focussed effort is required to achieve effective communication in a multi-cultural environment.en_ZA
dc.identifier.apacitationPrice, S. (1998). <i>A systems approach to the development of large Geographic Information Systems</i>. (Thesis). University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics. Retrieved from http://hdl.handle.net/11427/17124en_ZA
dc.identifier.chicagocitationPrice, Stephen. <i>"A systems approach to the development of large Geographic Information Systems."</i> Thesis., University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics, 1998. http://hdl.handle.net/11427/17124en_ZA
dc.identifier.citationPrice, S. 1998. A systems approach to the development of large Geographic Information Systems. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Price, Stephen AB - Large computer-based information systems seldom achieve unqualified success. The major problem is organisational rather than technical, hence to achieve greater success in system implementation greater emphasis must be given to organisational issues than to technology. Current practise, however, tends to focus on technical issues. The aim of this research was to investigate whether a systems-based approach would lead to better understanding of the system development process, and hence form the basis of a methodology which would lead to greater success in computer-based information system implementation. The thesis comprises four parts. In the first part (Chapters 1 - 5) the literature on systems theory in sociology with particular reference to business organisations is reviewed. This review focuses on the historical development of systems thinking, particularly in business management. Beer's Viable System Model, Checkland' s Soft Systems Methodology, and Hoebeke' s ideas on the adoption of new technology provided the main ideas for developing a conceptual model for the information system development process. In the second part (Chapters 6-9) this model is applied to the information system development process to identify the strengths and weaknesses of current methods. Each stage of system development from planning to implementation is considered from a systems perspective. This involves identifying the key stakeholders, and understanding their role in the development process. In the next part three case studies are examined in the light of the theoretical material. The impact of inter-cultural communication is highlighted in these studies as the developers and customers were from· several different cultures. The author was personally involved as project manager and chief consultant in the development of two of the systems described. He was also fully aware of the progress of the other case because that development was being undertaken in the same office. Regular exchanges of views on the progress of each project took place. In the final chapter the conclusions are presented. The main conclusion is that information system implementation must be undertaken within the overall context of the organisation, must be closely aligned with the organisational business processes, and must address the conflicting needs of the different stakeholders. Effective Communication between system developers and system users is crucial to success. A focussed effort is required to achieve effective communication in a multi-cultural environment. DA - 1998 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1998 T1 - A systems approach to the development of large Geographic Information Systems TI - A systems approach to the development of large Geographic Information Systems UR - http://hdl.handle.net/11427/17124 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/17124
dc.identifier.vancouvercitationPrice S. A systems approach to the development of large Geographic Information Systems. [Thesis]. University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics, 1998 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/17124en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentSchool of Architecture, Planning and Geomaticsen_ZA
dc.publisher.facultyFaculty of Engineering and the Built Environment
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherGeomaticsen_ZA
dc.titleA systems approach to the development of large Geographic Information Systemsen_ZA
dc.typeDoctoral Thesis
dc.type.qualificationlevelDoctoral
dc.type.qualificationnamePhDen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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