Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme

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dc.contributor.advisorSchlechter, Antonen_ZA
dc.contributor.authorChideya, Zorodzaien_ZA
dc.date.accessioned2014-12-27T14:18:19Z
dc.date.available2014-12-27T14:18:19Z
dc.date.issued2010en_ZA
dc.descriptionIncludes bibliographical references (leaves 40-46).en_ZA
dc.description.abstractMany contemporary organisations implement programmes to gain a competitive advantage over their rivals. Such organisations invest money and human capital into such programmes and this has given rise to the need for accountability of these programmes. The field of programme evaluation makes use of social science research methods to investigate the effectiveness of programmes and to offer guidance on how best to improve these programmes. Programme evaluation has different approaches and theory-driven evaluation is one such approach. This dissertation makes use of the theory-driven evaluation approach to develop a programme theory for a Financial Services Provider (FSP)'s induction programme. The induction programme that is implemented by the FSP is targeted at new employees and aims to improve their knowledge and skill and in the long term to retain these new employees.en_ZA
dc.identifier.apacitationChideya, Z. (2010). <i>Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation. Retrieved from http://hdl.handle.net/11427/10267en_ZA
dc.identifier.chicagocitationChideya, Zorodzai. <i>"Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation, 2010. http://hdl.handle.net/11427/10267en_ZA
dc.identifier.citationChideya, Z. 2010. Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Chideya, Zorodzai AB - Many contemporary organisations implement programmes to gain a competitive advantage over their rivals. Such organisations invest money and human capital into such programmes and this has given rise to the need for accountability of these programmes. The field of programme evaluation makes use of social science research methods to investigate the effectiveness of programmes and to offer guidance on how best to improve these programmes. Programme evaluation has different approaches and theory-driven evaluation is one such approach. This dissertation makes use of the theory-driven evaluation approach to develop a programme theory for a Financial Services Provider (FSP)'s induction programme. The induction programme that is implemented by the FSP is targeted at new employees and aims to improve their knowledge and skill and in the long term to retain these new employees. DA - 2010 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2010 T1 - Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme TI - Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme UR - http://hdl.handle.net/11427/10267 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/10267
dc.identifier.vancouvercitationChideya Z. Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme. [Thesis]. University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation, 2010 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/10267en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentInstitute for Monitoring and Evaluationen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherProgramme Evaluationen_ZA
dc.titleTheory-driven evaluation of a Financial Services Provider's (FSP) induction programmeen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPhilen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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