The implementation and adoption of a corporate performance management information system in the City of Cape Town Municipality : a case study using actor-network theory
Master Thesis
2011
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University of Cape Town
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Abstract
This study examines the adoption of a Corporate Performance Management (CPM) Information System in the context of a local Municipality with South Africa. The role of ICT in supporting and facilitating CPM is also examined within this context. The historic progression of CPM Systems is reviewed from their origins rooted in early executive information systems to the rich functional business intelligence aligned platforms of today.
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Includes bibliographical references (leaves 156-162).
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Tudor, M. 2011. The implementation and adoption of a corporate performance management information system in the City of Cape Town Municipality : a case study using actor-network theory. University of Cape Town.