A multi-case investigation into the effectiveness of shop floor improvement teams at South African manufacturers

Doctoral Thesis

2007

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University of Cape Town

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Abstract
This research was prompted by the apparent contradiction between the popularity of contemporary approaches to manufacturing (CMAs), such as total quality management, just-in-time, and lean production, and the empirical research evidence which indicates that few of these programmes result in demonstrable operational performance improvement
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Includes bibliographical references (p. 170-190).

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