Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town

dc.contributor.advisorWolmarans, Nicky
dc.contributor.advisorRivett, Ulrike
dc.contributor.authorKumbirai, Shamiso
dc.date.accessioned2019-02-15T07:36:52Z
dc.date.available2019-02-15T07:36:52Z
dc.date.issued2018
dc.date.updated2019-02-14T07:37:05Z
dc.description.abstractThis study articulates the perceptions and expectations stakeholders involved in sanitation infrastructure projects in informal settlements have to determine the implications their contrasting views have towards strengthening participatory processes. It involves the critical identification of stakeholder groups and their perceptions of the roles and responsibilities that the identified groups play. The investigation was conducted using the single case study of Project Silvertown, the project that led to the controversial 2010 “toilet war saga” in Cape Town’s Khayelitsha Township. Documentary resources on the case study were used to gather secondary data on stakeholder groups and analysed using Critical Systems Heuristics, a systems thinking-based framework. The key findings in this study were that • there were disjunctions within the spheres of government relating to policy interpretations; • there were known disjunctions on project vision and outcomes between stakeholder groups that were not resolved; • there were disjunctions relating to stakeholder expectations of community participation and decision making • there was poor capacitation of community members in the participatory process • there was illegitimate representation of the residents by community leaders Findings of the conflicts between stakeholders in a given system can contribute towards identifying what stakeholder assumptions ought to be considered and built into planning public infrastructure projects to reduce participatory project failures
dc.identifier.apacitationKumbirai, S. (2018). <i>Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town</i>. (). University of Cape Town ,Engineering and the Built Environment ,Department of Civil Engineering. Retrieved from http://hdl.handle.net/11427/29547en_ZA
dc.identifier.chicagocitationKumbirai, Shamiso. <i>"Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town."</i> ., University of Cape Town ,Engineering and the Built Environment ,Department of Civil Engineering, 2018. http://hdl.handle.net/11427/29547en_ZA
dc.identifier.citationKumbirai, S. 2018. Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Kumbirai, Shamiso AB - This study articulates the perceptions and expectations stakeholders involved in sanitation infrastructure projects in informal settlements have to determine the implications their contrasting views have towards strengthening participatory processes. It involves the critical identification of stakeholder groups and their perceptions of the roles and responsibilities that the identified groups play. The investigation was conducted using the single case study of Project Silvertown, the project that led to the controversial 2010 “toilet war saga” in Cape Town’s Khayelitsha Township. Documentary resources on the case study were used to gather secondary data on stakeholder groups and analysed using Critical Systems Heuristics, a systems thinking-based framework. The key findings in this study were that • there were disjunctions within the spheres of government relating to policy interpretations; • there were known disjunctions on project vision and outcomes between stakeholder groups that were not resolved; • there were disjunctions relating to stakeholder expectations of community participation and decision making • there was poor capacitation of community members in the participatory process • there was illegitimate representation of the residents by community leaders Findings of the conflicts between stakeholders in a given system can contribute towards identifying what stakeholder assumptions ought to be considered and built into planning public infrastructure projects to reduce participatory project failures DA - 2018 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2018 T1 - Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town TI - Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town UR - http://hdl.handle.net/11427/29547 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/29547
dc.identifier.vancouvercitationKumbirai S. Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town. []. University of Cape Town ,Engineering and the Built Environment ,Department of Civil Engineering, 2018 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/29547en_ZA
dc.language.isoeng
dc.publisher.departmentDepartment of Civil Engineering
dc.publisher.facultyFaculty of Engineering and the Built Environment
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherCivil Engineering
dc.titleAssessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPhil
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