A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town

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dc.contributor.authorUCT Knowledge Co-open_ZA
dc.date.accessioned2014-07-28T06:49:14Z
dc.date.available2014-07-28T06:49:14Z
dc.date.issued2012-03en_ZA
dc.description.abstractThe Knowledge Management Centre (KMC) for a municipal department was set up by a Project Consultant in 1998, with the aim of providing a largely self-service resource centre to store and distribute appropriate and up-to-date information linking to economic development and tourism. The aim of the project is briefly to evaluate the current processes of the KMC and to determine whether these continue to address the needs of its present clients and of potential clients within the City of Cape Town municipal services sector, also to establish whether the KMC is suitably lined up with modern information service delivery techniques. This "As is" assessment is compared with current global best practice in Knowledge Management (KM) for information services of a similar scope and kind to identify a "To be" cluster of facilities and services. A gap analysis identifies areas of change, skill acquisition and suitable strategies for closing the gaps.en_ZA
dc.identifier.apacitation 2012. <i>A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town.</i> http://hdl.handle.net/11427/2659en_ZA
dc.identifier.chicagocitation. 2012. <i>A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town.</i> http://hdl.handle.net/11427/2659en_ZA
dc.identifier.citation 2012. <i>A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town.</i> http://hdl.handle.net/11427/2659en_ZA
dc.identifier.ris TY - Other AU - UCT Knowledge Co-op AB - The Knowledge Management Centre (KMC) for a municipal department was set up by a Project Consultant in 1998, with the aim of providing a largely self-service resource centre to store and distribute appropriate and up-to-date information linking to economic development and tourism. The aim of the project is briefly to evaluate the current processes of the KMC and to determine whether these continue to address the needs of its present clients and of potential clients within the City of Cape Town municipal services sector, also to establish whether the KMC is suitably lined up with modern information service delivery techniques. This "As is" assessment is compared with current global best practice in Knowledge Management (KM) for information services of a similar scope and kind to identify a "To be" cluster of facilities and services. A gap analysis identifies areas of change, skill acquisition and suitable strategies for closing the gaps. DA - 2012-03 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2012 T1 - A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town TI - A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town UR - http://hdl.handle.net/11427/2659 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/2659
dc.identifier.vancouvercitation. 2012. <i>A review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Town.</i> http://hdl.handle.net/11427/2659en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentLibrary and Information Studies Centre (LISC)en_ZA
dc.publisher.institutionUniversity of Cape Town
dc.relation.ispartofseriesKnowledge Co-op project #27. Knowledge management centre reviewen_ZA
dc.rightsAttribution-ShareAlike 2.5 South Africaen_ZA
dc.rights.holderKnowledge Co-open_ZA
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/2.5/za/en_ZA
dc.subject.otherknowledge managementen_ZA
dc.subject.otherreviewen_ZA
dc.subject.otherresources and servicesen_ZA
dc.subject.otherinformation contenten_ZA
dc.titleA review of the Knowledge Management Centre of the Economic and Human Development Department, City of Cape Townen_ZA
dc.typeOtheren_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceProject portraiten_ZA
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