Citizen participation : a problem when beneficiaries are not involved in the establishment of a service

Master Thesis

1988

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University of Cape Town

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There are problems concerning citizen participation in projects especially in the NICRO-Vaal Service. This study reviews participation of community residents in establishing a Welfare Service for crime prevention and rehabilitation of offenders in the Vaal-Triangle Area. Participation is reviewed with special reference to the beneficiaries of the service. The study has al so reviewed the history of citizen participation, as well as the different models and modes of participation in projects. Participation in the NICRO-Vaal Service is divided into two categories. There is participation by community residents who are interested in the project because there has never been a service that was specifically concentrating on prisoners, ex-prisoners, their families and crime-prevention programmes in the area. These community residents have been receiving guidance from the National Council for Crime Prevention and Rehabilitation of Offenders. They formed a committee which is still administering NICRO Services in the area. The second category of participation, is participation by the beneficiaries of the service. Service beneficiaries have been attending all meetings where they were invited by the committee. They endorsed the committee's activities, but they have never been actively involved in NICRO Services. This became clear when the transport services that were organized for the families of prisoners, were administered at a loss. This is indicating that there is "limited" participation from the beneficiaries' si.de. They are still not active in NICRO Services in general. The hypothesis in this study is, "A Service that 1S established without the beneficiaries' involvement is consequently weakened". Both primary and secondary resources of information are used. The information pertaining to the history of the project was obtained from the records of the National Council for Crime Prevention and Rehabilitation of Offenders (NICRO) and the Minutes of the NICRO-Vaal Services Committee. Information from the beneficiaries of the service was obtained by administering an interview schedule to families of prisoners. The study's hypothesis has been confirmed. The study concludes by proposing an alternative model of participation. Human service organizers will benefit from the study's findings by learning different strategies and modes of starting a project.
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Bibliography: pages 112-113.

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