What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa

dc.contributor.advisorBurgess, Steve
dc.contributor.authorHeyns-Nell, Charléne
dc.date.accessioned2024-04-11T13:29:38Z
dc.date.available2024-04-11T13:29:38Z
dc.date.issued2009
dc.date.updated2024-04-11T12:54:09Z
dc.description.abstractConventional market orientation philosophy holds that behavioural and philosophical cultural aspects of marketing are fundamental to an organisation. Prior research on strategic orientation in marketing research has focused on the construct of market orientation, which has been shown to have strong positive relations on business performance. In the present research, the effects of market orientation on performance are assessed concurrently with two other types of strategic orientation: technology orientation and learning orientation. In addition, we assess the mediating properties of entrepreneurship and innovativeness on the relationship of these three types of strategic orientation on business performance. Two hundred South African high technology firms participated in the present research. Contrary to portrayals of high technology firms as start-ups run by entrepreneurs, many high technology companies in South Africa are firmly established institutions that practise market orientation and strategic planning, for that matter. Because the institutional context of emerging markets differs considerably from that of the high-income countries in which market orientation theory has been proposed and primarily tested, a meta-analysis of prior market orientation studies conducted in 24 emerging markets was conducted, using meta-analysis techniques recommended by Lipsey and Wilson (2001). The results of the meta-analysis results provide insights into market orientation in the emerging market context. Drawing on extant theory and the meta-analysis results, the theorized relations are tested systematically in a structural equation model. The findings of this study suggest that top management emphasis of market-orientation creates an environment in which technology orientation and learning orientation also thrive. This improves business performance directly and through improved innovation and entrepreneurship.
dc.identifier.apacitationHeyns-Nell, C. (2009). <i>ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa</i>. (). ,Faculty of Commerce ,Graduate School of Business (GSB). Retrieved from http://hdl.handle.net/11427/39358en_ZA
dc.identifier.chicagocitationHeyns-Nell, Charléne. <i>"ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa."</i> ., ,Faculty of Commerce ,Graduate School of Business (GSB), 2009. http://hdl.handle.net/11427/39358en_ZA
dc.identifier.citationHeyns-Nell, C. 2009. ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa. . ,Faculty of Commerce ,Graduate School of Business (GSB). http://hdl.handle.net/11427/39358en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Heyns-Nell, Charléne AB - Conventional market orientation philosophy holds that behavioural and philosophical cultural aspects of marketing are fundamental to an organisation. Prior research on strategic orientation in marketing research has focused on the construct of market orientation, which has been shown to have strong positive relations on business performance. In the present research, the effects of market orientation on performance are assessed concurrently with two other types of strategic orientation: technology orientation and learning orientation. In addition, we assess the mediating properties of entrepreneurship and innovativeness on the relationship of these three types of strategic orientation on business performance. Two hundred South African high technology firms participated in the present research. Contrary to portrayals of high technology firms as start-ups run by entrepreneurs, many high technology companies in South Africa are firmly established institutions that practise market orientation and strategic planning, for that matter. Because the institutional context of emerging markets differs considerably from that of the high-income countries in which market orientation theory has been proposed and primarily tested, a meta-analysis of prior market orientation studies conducted in 24 emerging markets was conducted, using meta-analysis techniques recommended by Lipsey and Wilson (2001). The results of the meta-analysis results provide insights into market orientation in the emerging market context. Drawing on extant theory and the meta-analysis results, the theorized relations are tested systematically in a structural equation model. The findings of this study suggest that top management emphasis of market-orientation creates an environment in which technology orientation and learning orientation also thrive. This improves business performance directly and through improved innovation and entrepreneurship. DA - 2009 DB - OpenUCT DP - University of Cape Town KW - Commerce LK - https://open.uct.ac.za PY - 2009 T1 - ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa TI - ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa UR - http://hdl.handle.net/11427/39358 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/39358
dc.identifier.vancouvercitationHeyns-Nell C. ETD: What mediates the effects of market orientation on performance?: the case of high technology companies in South Africa. []. ,Faculty of Commerce ,Graduate School of Business (GSB), 2009 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/39358en_ZA
dc.language.rfc3066eng
dc.publisher.departmentGraduate School of Business (GSB)
dc.publisher.facultyFaculty of Commerce
dc.subjectCommerce
dc.titleWhat mediates the effects of market orientation on performance?: the case of high technology companies in South Africa
dc.typeThesis / Dissertation
dc.type.qualificationlevelDoctoral
dc.type.qualificationlevelPhD
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