Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa

dc.contributor.advisorWelzel, Tysonen_ZA
dc.contributor.authorMoolla, Zuraidaen_ZA
dc.date.accessioned2017-10-02T13:01:18Z
dc.date.available2017-10-02T13:01:18Z
dc.date.issued2017en_ZA
dc.description.abstractObjectives: To determine the case mix and workload of patients presenting to three private emergency centres in Cape Town Design: A Prospective cross sectional observational study was undertaken Setting and subjects: A convenience sample of all prospective patients that presented to three private emergency centres namely Melomed Gatesville, Melomed Bellville and Melomed Mitchell's plain during the month of September 2013 The outcome measures included the following:- ● Determining basic metrics across all three units over study time ● Determining the triage parameters for patients sampled across three units ● Direct time study of patients through unit ● Determining Doctor to patient workloads ● Determining Nurse to patient workloads ● Determining average number of patients receiving special investigations Results: Third party funding was responsible for 91 % of patients seen. The patient profiles consisted primarily of lower acuity presentations. There were clear peaks of attendance with lower acuity presentations decreasing after 10 pm. The majority of patients were discharged and very few required specialist follow up. Conclusions: This study provides valuable information with regards to private emergency centres in the predominantly low income and low socio economic sectors of the Western Cape, Cape town thus allowing a greater focus on the operational aspects of Emergency Centres In these areas and to assist with future planning of the management and running of similar Emergency Centres.en_ZA
dc.identifier.apacitationMoolla, Z. (2017). <i>Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine. Retrieved from http://hdl.handle.net/11427/25467en_ZA
dc.identifier.chicagocitationMoolla, Zuraida. <i>"Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine, 2017. http://hdl.handle.net/11427/25467en_ZA
dc.identifier.citationMoolla, Z. 2017. Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Moolla, Zuraida AB - Objectives: To determine the case mix and workload of patients presenting to three private emergency centres in Cape Town Design: A Prospective cross sectional observational study was undertaken Setting and subjects: A convenience sample of all prospective patients that presented to three private emergency centres namely Melomed Gatesville, Melomed Bellville and Melomed Mitchell's plain during the month of September 2013 The outcome measures included the following:- ● Determining basic metrics across all three units over study time ● Determining the triage parameters for patients sampled across three units ● Direct time study of patients through unit ● Determining Doctor to patient workloads ● Determining Nurse to patient workloads ● Determining average number of patients receiving special investigations Results: Third party funding was responsible for 91 % of patients seen. The patient profiles consisted primarily of lower acuity presentations. There were clear peaks of attendance with lower acuity presentations decreasing after 10 pm. The majority of patients were discharged and very few required specialist follow up. Conclusions: This study provides valuable information with regards to private emergency centres in the predominantly low income and low socio economic sectors of the Western Cape, Cape town thus allowing a greater focus on the operational aspects of Emergency Centres In these areas and to assist with future planning of the management and running of similar Emergency Centres. DA - 2017 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2017 T1 - Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa TI - Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa UR - http://hdl.handle.net/11427/25467 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/25467
dc.identifier.vancouvercitationMoolla Z. Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine, 2017 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/25467en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDivision of Emergency Medicineen_ZA
dc.publisher.facultyFaculty of Health Sciencesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherEmergency Medicineen_ZA
dc.titleCase mix and workload of patients seen at three private emergency centres in Cape Town, South Africaen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPhilen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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