The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province

dc.contributor.authorChigona, Wallace
dc.contributor.authorMbhele, Fidel
dc.date.accessioned2017-07-17T09:44:27Z
dc.date.available2017-07-17T09:44:27Z
dc.date.issued2008
dc.date.updated2016-01-12T10:14:39Z
dc.description.abstractInformation and Communication Technology (ICT) is perceived by many as a means of tackling the problem of social exclusion. This perspective has resulted in governments and donor agencies investing in the establishment of Internet access points (e.g. telecentres) in areas which are perceived to be socially excluded. Yet, beyond the belief of inherently beneficial ICTs, there has been little empirical work done to evaluate the impact of ICTs, notably the Internet, in addressing social exclusion. In this paper, we report on a study investigating whether the Internet contributes to alleviating social exclusion in developing countries. The cross-sectional study uses a qualitative research approach on four communities with government-funded Internet access points in the Western Cape Province, South Africa. The major finding of the paper is that the Internet plays a minimal role in alleviating social exclusion, and only a few members of the communities stand to benefit. The Internet on its own is not sufficient to address the problems of social exclusion; there are necessary preconditions which should be in place for the Internet to have an impact.
dc.identifier.apacitationChigona, W., & Mbhele, F. (2008). The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province. <i>South African Computer Journal</i>, http://hdl.handle.net/11427/24751en_ZA
dc.identifier.chicagocitationChigona, Wallace, and Fidel Mbhele "The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province." <i>South African Computer Journal</i> (2008) http://hdl.handle.net/11427/24751en_ZA
dc.identifier.citationChigona, W., & Mbhele, F. (2008). The role of the Internet in alleviating social exclusion: the case of the Western Cape Province. South African Computer Journal, 41, 75-85.
dc.identifier.ris TY - Journal Article AU - Chigona, Wallace AU - Mbhele, Fidel AB - Information and Communication Technology (ICT) is perceived by many as a means of tackling the problem of social exclusion. This perspective has resulted in governments and donor agencies investing in the establishment of Internet access points (e.g. telecentres) in areas which are perceived to be socially excluded. Yet, beyond the belief of inherently beneficial ICTs, there has been little empirical work done to evaluate the impact of ICTs, notably the Internet, in addressing social exclusion. In this paper, we report on a study investigating whether the Internet contributes to alleviating social exclusion in developing countries. The cross-sectional study uses a qualitative research approach on four communities with government-funded Internet access points in the Western Cape Province, South Africa. The major finding of the paper is that the Internet plays a minimal role in alleviating social exclusion, and only a few members of the communities stand to benefit. The Internet on its own is not sufficient to address the problems of social exclusion; there are necessary preconditions which should be in place for the Internet to have an impact. DA - 2008 DB - OpenUCT DP - University of Cape Town J1 - South African Computer Journal LK - https://open.uct.ac.za PB - University of Cape Town PY - 2008 T1 - The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province TI - The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province UR - http://hdl.handle.net/11427/24751 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/24751
dc.identifier.vancouvercitationChigona W, Mbhele F. The Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province. South African Computer Journal. 2008; http://hdl.handle.net/11427/24751.en_ZA
dc.language.isoeng
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.sourceSouth African Computer Journal
dc.source.urihttp://sacj.cs.uct.ac.za/index.php/sacj/index
dc.subject.otherSocial exclusion
dc.subject.othertelecentre
dc.subject.otherInternet
dc.subject.othersouth africa
dc.titleThe Role of the Internet in Alleviating Social Exclusion: The Case of the Western Cape Province
dc.typeJournal Articleen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceArticleen_ZA
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