Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital

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dc.contributor.advisorPenn, Claireen_ZA
dc.contributor.advisorMayers, Paten_ZA
dc.contributor.authorPrince, Leyla Aen_ZA
dc.date.accessioned2017-11-17T07:49:36Z
dc.date.available2017-11-17T07:49:36Z
dc.date.issued2004en_ZA
dc.date.updated2017-04-18T14:16:23Z
dc.description.abstractThe utilization of interpreters in medical interviews has increasingly become a focus of research, both globally and in South Africa. Effective communication lies at the core of the delivery of a patient-focussed approach to health care and this has been a factor in the drive to improve service delivery, especially from a communication perspective. A number of studies in health care have focussed on the medical interaction between health professionals and their patients. In this study, the aim was to describe and analyse interpreted diagnostic consultations, specifically focussing on the interactions between the health professional, trained interpreter and caregiver. The research was conducted at a tertiary level children's hospital in Cape Town. A qualitative research design was employed in this study. The participants were three health professionals [medical doctors], and a trained interpreter, all employed at a tertiary level children's hospital in the Western Cape, and three caregivers of the children attending the outpatients department. Video recordings of initial assessment consultations were made and thereafter each participant in the consultation, was interviewed. Detailed analysis of the consultations was done using the methods of conversational analysis. Thematic analysis of the post-consultation interviews was done and the findings triangulated with the themes emerging out of the conversational analysis. The findings resulting from the conversational analysis, suggest that interactions taking place in this study could be described as institutional interactions. This was suggested on the basis of the patterns of interactional behaviour, which emerged in the communications of the participants, the interactional strategies used and the interpreter models employed. The need for training for health professionals in interactional strategies also became apparent and highlighted aspects, which may be included in future training of health professionals, which may serve to advance the quality of communication in medical interactions.en_ZA
dc.identifier.apacitationPrince, L. A. (2004). <i>Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Division of Communication Sciences and Disorders. Retrieved from http://hdl.handle.net/11427/26355en_ZA
dc.identifier.chicagocitationPrince, Leyla A. <i>"Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Division of Communication Sciences and Disorders, 2004. http://hdl.handle.net/11427/26355en_ZA
dc.identifier.citationPrince, L. 2004. Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Prince, Leyla A AB - The utilization of interpreters in medical interviews has increasingly become a focus of research, both globally and in South Africa. Effective communication lies at the core of the delivery of a patient-focussed approach to health care and this has been a factor in the drive to improve service delivery, especially from a communication perspective. A number of studies in health care have focussed on the medical interaction between health professionals and their patients. In this study, the aim was to describe and analyse interpreted diagnostic consultations, specifically focussing on the interactions between the health professional, trained interpreter and caregiver. The research was conducted at a tertiary level children's hospital in Cape Town. A qualitative research design was employed in this study. The participants were three health professionals [medical doctors], and a trained interpreter, all employed at a tertiary level children's hospital in the Western Cape, and three caregivers of the children attending the outpatients department. Video recordings of initial assessment consultations were made and thereafter each participant in the consultation, was interviewed. Detailed analysis of the consultations was done using the methods of conversational analysis. Thematic analysis of the post-consultation interviews was done and the findings triangulated with the themes emerging out of the conversational analysis. The findings resulting from the conversational analysis, suggest that interactions taking place in this study could be described as institutional interactions. This was suggested on the basis of the patterns of interactional behaviour, which emerged in the communications of the participants, the interactional strategies used and the interpreter models employed. The need for training for health professionals in interactional strategies also became apparent and highlighted aspects, which may be included in future training of health professionals, which may serve to advance the quality of communication in medical interactions. DA - 2004 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2004 T1 - Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital TI - Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital UR - http://hdl.handle.net/11427/26355 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/26355
dc.identifier.vancouvercitationPrince LA. Interpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospital. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Division of Communication Sciences and Disorders, 2004 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/26355en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDivision of Communication Sciences and Disordersen_ZA
dc.publisher.facultyFaculty of Health Sciencesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherSpeech and Language Pathologyen_ZA
dc.titleInterpreting and the clinician : a conversational analysis of the interpreted consultation in a paediatric hospitalen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSc (Med)en_ZA
uct.type.filetype
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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