The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho

dc.contributor.advisorChigona, Wallace
dc.contributor.advisorPekane, Ayanda
dc.contributor.authorMohale, Khotso Clement
dc.date.accessioned2025-12-18T08:02:52Z
dc.date.available2025-12-18T08:02:52Z
dc.date.issued2025
dc.date.updated2025-12-18T07:58:31Z
dc.description.abstractProblem Statement: Cybersecurity legislation formulation is an agenda item for many governments due to data privacy, cyberbullying, financial fraud, and other cybercrimes. This initiative must account for the stakeholders' understanding of cybersecurity to be effective. Without the stakeholders' understanding of cybersecurity, cybersecurity control initiatives such as legislation and policies may not be able to effect the required behaviour changes. Very little is known about stakeholders' perception of cybersecurity and their impact on cybersecurity controls. Purpose of the research: This study aims to determine how stakeholders' perceptions about cybersecurity affect the outcomes of the Computer Crime and Cybersecurity Bill. Design/methodology: The study used qualitative methods and was based on the case study; purposive snowballing was used to identify 17 participants for the study. The data was gathered through semi-structured interviews and document analysis of the Bill and the SADC Model Law Documents. The study used an inductive approach, and thematic analysis was used to analyse the data to achieve the research objectives. Findings: The findings indicated that stakeholders' perceptions had minimal effect on the outcomes of the Computer Crime and Cybersecurity Bill. The Bill was drafted from the SADC Model Law on cybersecurity, and the outcome of the Bill seems to have been primarily shaped by the model law. It was also determined that there was minimal contextualisation and customisation done on the Bill. Contributions of the study: The study contributes to the gap in research in terms of investigating the effect of stakeholder perceptions on the development of legislation. In addition, the study contributes new knowledge by providing insights into the source of cybersecurity stakeholders' perceptions. The knowledge may be used to support future studies in humanistic cybersecurity control initiatives. The study may inform stakeholder engagements to assist in accommodating stakeholders' perceptions and inclusion of local expectations in cybersecurity control initiatives. The findings in the study may also guide countries that are in the process of harmonising and transposing cybersecurity legislation to improve their stakeholder expectations in the process.
dc.identifier.apacitationMohale, K. C. (2025). <i>The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho</i>. (). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/42451en_ZA
dc.identifier.chicagocitationMohale, Khotso Clement. <i>"The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho."</i> ., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2025. http://hdl.handle.net/11427/42451en_ZA
dc.identifier.citationMohale, K.C. 2025. The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho. . University of Cape Town ,Faculty of Commerce ,Department of Information Systems. http://hdl.handle.net/11427/42451en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Mohale, Khotso Clement AB - Problem Statement: Cybersecurity legislation formulation is an agenda item for many governments due to data privacy, cyberbullying, financial fraud, and other cybercrimes. This initiative must account for the stakeholders' understanding of cybersecurity to be effective. Without the stakeholders' understanding of cybersecurity, cybersecurity control initiatives such as legislation and policies may not be able to effect the required behaviour changes. Very little is known about stakeholders' perception of cybersecurity and their impact on cybersecurity controls. Purpose of the research: This study aims to determine how stakeholders' perceptions about cybersecurity affect the outcomes of the Computer Crime and Cybersecurity Bill. Design/methodology: The study used qualitative methods and was based on the case study; purposive snowballing was used to identify 17 participants for the study. The data was gathered through semi-structured interviews and document analysis of the Bill and the SADC Model Law Documents. The study used an inductive approach, and thematic analysis was used to analyse the data to achieve the research objectives. Findings: The findings indicated that stakeholders' perceptions had minimal effect on the outcomes of the Computer Crime and Cybersecurity Bill. The Bill was drafted from the SADC Model Law on cybersecurity, and the outcome of the Bill seems to have been primarily shaped by the model law. It was also determined that there was minimal contextualisation and customisation done on the Bill. Contributions of the study: The study contributes to the gap in research in terms of investigating the effect of stakeholder perceptions on the development of legislation. In addition, the study contributes new knowledge by providing insights into the source of cybersecurity stakeholders' perceptions. The knowledge may be used to support future studies in humanistic cybersecurity control initiatives. The study may inform stakeholder engagements to assist in accommodating stakeholders' perceptions and inclusion of local expectations in cybersecurity control initiatives. The findings in the study may also guide countries that are in the process of harmonising and transposing cybersecurity legislation to improve their stakeholder expectations in the process. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - cybersecurity KW - cybersecurity legislation KW - cybersecurity Bill LK - https://open.uct.ac.za PB - University of Cape Town PY - 2025 T1 - The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho TI - The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho UR - http://hdl.handle.net/11427/42451 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/42451
dc.identifier.vancouvercitationMohale KC. The effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho. []. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/42451en_ZA
dc.language.isoen
dc.language.rfc3066eng
dc.publisher.departmentDepartment of Information Systems
dc.publisher.facultyFaculty of Commerce
dc.publisher.institutionUniversity of Cape Town
dc.subjectcybersecurity
dc.subjectcybersecurity legislation
dc.subjectcybersecurity Bill
dc.titleThe effects of stakeholder perceptions on the outcomes of the computer crime and cybersecurity bill: a case of Lesotho
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMCom
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