The role of anger in managerial effectiveness

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dc.contributor.advisorStrümpfer, D J Wen_ZA
dc.contributor.authorKahn, Susan Rachelen_ZA
dc.date.accessioned2015-10-28T05:38:01Z
dc.date.available2015-10-28T05:38:01Z
dc.date.issued1986en_ZA
dc.descriptionBibliography: leaves 194-227.en_ZA
dc.description.abstractThe aim of this study was to investigate the role of anger on managerial effectiveness. To this end, a sample of male managers in a South African financial organisation completed questionnaires on the experience of anger, the expression of anger, and Type A behaviour. Managerial effectiveness was assessed in terms of the behavioural dimensions of the organisation's assessment centre and performance appraisal, as well as a managerial achievement quotient. A factor analysis computed separately for the 11 assessment centre dimensions and the 11 performance appraisal criteria revealed three orthogonal factors in both analyses. Product moment correlation coefficients were calculated between all the variables, including the new factor scores. The performance appraisal factor labled "Emphasising Quality in Solution and Production" was significantly correlated with trait anger, and the performance appraisal factor labled "Maintaining Supportive Interpersonal Relationships" was significantly correlated with state anger , trait anger, anger expression , and Type A behaviour . The assessment centre factors labled "Making and Communication Decisions" and "Interpersonal Planning" correlated significantly with anger expression and trait anger, respectively. Finally, the managerial achievement quotient correlated positively and significantly with Type A behaviour. The conceptual and methodological issues confronted in the present research may provide new insight for future investigations regarding stress and organisational psychology.en_ZA
dc.identifier.apacitationKahn, S. R. (1986). <i>The role of anger in managerial effectiveness</i>. (Thesis). University of Cape Town ,Faculty of Humanities ,Department of Psychology. Retrieved from http://hdl.handle.net/11427/14397en_ZA
dc.identifier.chicagocitationKahn, Susan Rachel. <i>"The role of anger in managerial effectiveness."</i> Thesis., University of Cape Town ,Faculty of Humanities ,Department of Psychology, 1986. http://hdl.handle.net/11427/14397en_ZA
dc.identifier.citationKahn, S. 1986. The role of anger in managerial effectiveness. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Kahn, Susan Rachel AB - The aim of this study was to investigate the role of anger on managerial effectiveness. To this end, a sample of male managers in a South African financial organisation completed questionnaires on the experience of anger, the expression of anger, and Type A behaviour. Managerial effectiveness was assessed in terms of the behavioural dimensions of the organisation's assessment centre and performance appraisal, as well as a managerial achievement quotient. A factor analysis computed separately for the 11 assessment centre dimensions and the 11 performance appraisal criteria revealed three orthogonal factors in both analyses. Product moment correlation coefficients were calculated between all the variables, including the new factor scores. The performance appraisal factor labled "Emphasising Quality in Solution and Production" was significantly correlated with trait anger, and the performance appraisal factor labled "Maintaining Supportive Interpersonal Relationships" was significantly correlated with state anger , trait anger, anger expression , and Type A behaviour . The assessment centre factors labled "Making and Communication Decisions" and "Interpersonal Planning" correlated significantly with anger expression and trait anger, respectively. Finally, the managerial achievement quotient correlated positively and significantly with Type A behaviour. The conceptual and methodological issues confronted in the present research may provide new insight for future investigations regarding stress and organisational psychology. DA - 1986 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1986 T1 - The role of anger in managerial effectiveness TI - The role of anger in managerial effectiveness UR - http://hdl.handle.net/11427/14397 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/14397
dc.identifier.vancouvercitationKahn SR. The role of anger in managerial effectiveness. [Thesis]. University of Cape Town ,Faculty of Humanities ,Department of Psychology, 1986 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/14397en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Psychologyen_ZA
dc.publisher.facultyFaculty of Humanitiesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherPsychologyen_ZA
dc.subject.otherOrganisational Psychologyen_ZA
dc.titleThe role of anger in managerial effectivenessen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMAen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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