Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors

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dc.contributor.authorLongmore, Bruce
dc.contributor.authorRonnie, Linda
dc.date.accessioned2021-10-08T07:20:27Z
dc.date.available2021-10-08T07:20:27Z
dc.date.issued2014
dc.description.abstractBACKGROUND: Human resource management (HRM) practices have the potential to influence retention of doctors in the public health sector. OBJECTIVE: To explore the key human resource (HR) practices affecting doctors in a medical complex in the Eastern Cape, South Africa. METHODS: We used an open-ended questionnaire to gather data from 75 doctors in this setting. RESULTS: The most important HR practices were paying salaries on time and accurately, the management of documentation, communication, HR staff showing that they respected and valued the doctors, and reimbursement for conferences and special leave requests. All these practices were judged to be poorly administered. Essential HR characteristics were ranked in the following order: task competence of HR staff, accountability, general HR efficiency, occupation-specific dispensation adjustments and performance management and development system efficiency, and availability of HR staff. All these characteristics were judged to be poor. CONCLUSION: HRM practices in this Eastern Cape medical complex were inadequate and a source of frustration. This lack of efficiency could lead to further problems with regard to retaining doctors in public sector service.
dc.identifier.apacitationLongmore, B., & Ronnie, L. (2014). Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors. <i>South African Medical Journal</i>, 104(5), 368 - 177. http://hdl.handle.net/11427/34921en_ZA
dc.identifier.chicagocitationLongmore, Bruce, and Linda Ronnie "Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors." <i>South African Medical Journal</i> 104, 5. (2014): 368 - 177. http://hdl.handle.net/11427/34921en_ZA
dc.identifier.citationLongmore, B. & Ronnie, L. 2014. Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors. <i>South African Medical Journal.</i> 104(5):368 - 177. http://hdl.handle.net/11427/34921en_ZA
dc.identifier.issn0038-2469
dc.identifier.ris TY - Journal Article AU - Longmore, Bruce AU - Ronnie, Linda AB - BACKGROUND: Human resource management (HRM) practices have the potential to influence retention of doctors in the public health sector. OBJECTIVE: To explore the key human resource (HR) practices affecting doctors in a medical complex in the Eastern Cape, South Africa. METHODS: We used an open-ended questionnaire to gather data from 75 doctors in this setting. RESULTS: The most important HR practices were paying salaries on time and accurately, the management of documentation, communication, HR staff showing that they respected and valued the doctors, and reimbursement for conferences and special leave requests. All these practices were judged to be poorly administered. Essential HR characteristics were ranked in the following order: task competence of HR staff, accountability, general HR efficiency, occupation-specific dispensation adjustments and performance management and development system efficiency, and availability of HR staff. All these characteristics were judged to be poor. CONCLUSION: HRM practices in this Eastern Cape medical complex were inadequate and a source of frustration. This lack of efficiency could lead to further problems with regard to retaining doctors in public sector service. DA - 2014 DB - OpenUCT DP - University of Cape Town IS - 5 J1 - South African Medical Journal LK - https://open.uct.ac.za PY - 2014 SM - 0038-2469 T1 - Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors TI - Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors UR - http://hdl.handle.net/11427/34921 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/34921
dc.identifier.vancouvercitationLongmore B, Ronnie L. Human resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors. South African Medical Journal. 2014;104(5):368 - 177. http://hdl.handle.net/11427/34921.en_ZA
dc.language.isoeng
dc.publisher.departmentGraduate School of Business (GSB)
dc.publisher.facultyFaculty of Commerce
dc.sourceSouth African Medical Journal
dc.source.journalissue5
dc.source.journalvolume104
dc.source.pagination368 - 177
dc.source.urihttps://dx.doi.org/10.7196/SAMJ.7751
dc.subject.otherAdult
dc.subject.otherAged
dc.subject.otherFemale
dc.subject.otherHealth Facilities
dc.subject.otherHumans
dc.subject.otherMale
dc.subject.otherMiddle Aged
dc.subject.otherPhysicians
dc.subject.otherSouth Africa
dc.subject.otherStaff Development
dc.subject.otherSurveys and Questionnaires
dc.titleHuman resource management practices in a medical complex in the Eastern Cape, South Africa: Assessing their impact on the retention of doctors
dc.typeJournal Article
uct.type.publicationResearch
uct.type.resourceJournal Article
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