Towards measuring the performance of public libraries

dc.contributor.authorDe Jager, Karin
dc.contributor.authorNassimbeni, Mary
dc.date.accessioned2017-03-30T10:22:23Z
dc.date.available2017-03-30T10:22:23Z
dc.date.issued2005
dc.date.updated2016-01-04T10:13:57Z
dc.description.abstractFollowing the publication of the report of the Public and Community Libraries Inventory of South Africa (Paclisa), an issue for further investigation was raised given the difficulties that many libraries had experienced in completing the questionnaire. A Working Group on Public Library Statistics (WGPLS) was established to work on the drafting of a simpler data collection instrument. Our paper describes the process of arriving at joint understanding of the aims and objectives of measuring performance in the South African public library system. A brief discussion of the purpose and rationale of collecting statistical data, and their role as performance measures and indicators for public libraries in South Africa follows. The proposed statistical form and the indicators that could be derived are presented. The paper concludes with suggestions of future steps to be taken, including a consideration by libraries of outcomes, and the difference made by libraries to people’s lives.
dc.identifier.apacitationDe Jager, K., & Nassimbeni, M. (2005). Towards measuring the performance of public libraries. <i>South African Journal of Libraries and Information Science</i>, http://hdl.handle.net/11427/24114en_ZA
dc.identifier.chicagocitationDe Jager, Karin, and Mary Nassimbeni "Towards measuring the performance of public libraries." <i>South African Journal of Libraries and Information Science</i> (2005) http://hdl.handle.net/11427/24114en_ZA
dc.identifier.citationDe Jager, K., & Nassimbeni, M. (2005). Towards measuring the performance of public libraries in South Africa. South African journal of libraries and information science, 71(1), p-39.
dc.identifier.ris TY - Journal Article AU - De Jager, Karin AU - Nassimbeni, Mary AB - Following the publication of the report of the Public and Community Libraries Inventory of South Africa (Paclisa), an issue for further investigation was raised given the difficulties that many libraries had experienced in completing the questionnaire. A Working Group on Public Library Statistics (WGPLS) was established to work on the drafting of a simpler data collection instrument. Our paper describes the process of arriving at joint understanding of the aims and objectives of measuring performance in the South African public library system. A brief discussion of the purpose and rationale of collecting statistical data, and their role as performance measures and indicators for public libraries in South Africa follows. The proposed statistical form and the indicators that could be derived are presented. The paper concludes with suggestions of future steps to be taken, including a consideration by libraries of outcomes, and the difference made by libraries to people’s lives. DA - 2005 DB - OpenUCT DP - University of Cape Town J1 - South African Journal of Libraries and Information Science LK - https://open.uct.ac.za PB - University of Cape Town PY - 2005 T1 - Towards measuring the performance of public libraries TI - Towards measuring the performance of public libraries UR - http://hdl.handle.net/11427/24114 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/24114
dc.identifier.vancouvercitationDe Jager K, Nassimbeni M. Towards measuring the performance of public libraries. South African Journal of Libraries and Information Science. 2005; http://hdl.handle.net/11427/24114.en_ZA
dc.language.isoeng
dc.publisher.departmentLibrary and Information Studies Centre (LISC)en_ZA
dc.publisher.institutionUniversity of Cape Town
dc.sourceSouth African Journal of Libraries and Information Science
dc.source.urihttp://reference.sabinet.co.za/sa_epublication/liasa
dc.titleTowards measuring the performance of public libraries
dc.typeJournal Articleen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceArticleen_ZA
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