"Sustainability of behaviour" : a qualitative study of employees in a financial services organisation

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dc.contributor.advisorWallis, Tarynen_ZA
dc.contributor.authorWilkinson, Marcelleen_ZA
dc.date.accessioned2015-01-03T05:32:06Z
dc.date.available2015-01-03T05:32:06Z
dc.date.issued2004en_ZA
dc.descriptionBibliography: leaves 108-129.en_ZA
dc.description.abstractIn the currently competitive business environment, organisations are placing an everincreasing emphasis on their employees as a source of competitive advantage. It is believed that they possess a level of skills, knowledge, attitudes or behaviours upon which the organisation can draw as it grows and develops. Paradoxically, employees cannot always sustain the competencies that dictate an organisation's success in the contemporary work environment due to the significant levels of change that exist. This research explores sustainability of behaviour in an organisational setting, and develops a conceptual framework for understanding this phenomenon. The research follows an exploratory, qualitative design. Data was collected through in-depth and semi-structured interviews with fourteen employees in a large financial services organisation in the Western Cape. The data was analysed using techniques of analysis provided by grounded theory. Results indicate a multi-dimensional relationship between certain causal conditions, intervening conditions, contextual conditions and action/interaction strategies which all influence whether or not behaviour is sustained in the workplace. These findings have implications for human resource practices in the contemporary organisation.en_ZA
dc.identifier.apacitationWilkinson, M. (2004). <i>"Sustainability of behaviour" : a qualitative study of employees in a financial services organisation</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Organisational Psychology. Retrieved from http://hdl.handle.net/11427/11094en_ZA
dc.identifier.chicagocitationWilkinson, Marcelle. <i>""Sustainability of behaviour" : a qualitative study of employees in a financial services organisation."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2004. http://hdl.handle.net/11427/11094en_ZA
dc.identifier.citationWilkinson, M. 2004. "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Wilkinson, Marcelle AB - In the currently competitive business environment, organisations are placing an everincreasing emphasis on their employees as a source of competitive advantage. It is believed that they possess a level of skills, knowledge, attitudes or behaviours upon which the organisation can draw as it grows and develops. Paradoxically, employees cannot always sustain the competencies that dictate an organisation's success in the contemporary work environment due to the significant levels of change that exist. This research explores sustainability of behaviour in an organisational setting, and develops a conceptual framework for understanding this phenomenon. The research follows an exploratory, qualitative design. Data was collected through in-depth and semi-structured interviews with fourteen employees in a large financial services organisation in the Western Cape. The data was analysed using techniques of analysis provided by grounded theory. Results indicate a multi-dimensional relationship between certain causal conditions, intervening conditions, contextual conditions and action/interaction strategies which all influence whether or not behaviour is sustained in the workplace. These findings have implications for human resource practices in the contemporary organisation. DA - 2004 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2004 T1 - "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation TI - "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation UR - http://hdl.handle.net/11427/11094 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/11094
dc.identifier.vancouvercitationWilkinson M. "Sustainability of behaviour" : a qualitative study of employees in a financial services organisation. [Thesis]. University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2004 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/11094en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentOrganisational Psychologyen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherIndustrial and Organisational Psychologyen_ZA
dc.title"Sustainability of behaviour" : a qualitative study of employees in a financial services organisationen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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