An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions

dc.contributor.advisorPillay, Pragasen
dc.contributor.advisorMbumbwa, Tendai
dc.contributor.authorWicht, Alina
dc.date.accessioned2021-09-20T10:14:43Z
dc.date.available2021-09-20T10:14:43Z
dc.date.issued2021
dc.date.updated2021-09-20T10:14:08Z
dc.description.abstractDigital advertising has become a multi-billion-dollar industry; and it is growing tremendously each year. In times of strong market dynamics, marketers are particularly aware of Facebook advertising as a powerful advertising form. The dynamic market situation also magnifies the need for marketers to monitor and analyse consumers' perceptions. The purpose of this study was, thus, to assist marketers in understanding the influence of targeted Facebook advertising through mobile devices on South African consumers' advertisement perceptions. The form of advertising investigated was in-stream advertisements. The aim of this study was to explore the role of South African consumers' emotions in relation to these consumers' attention to the targeted in-stream advertising on Facebook delivered via mobile phones. South African consumers view videos on their mobile phone through the Facebook platform, which can be interrupted by targeted Facebook advertising. This study investigated the role that the interruption of video watching bears in relation to the interpretation and perception of the advertisement by these consumers. Another objective was to explore the role of South African consumers' attitudes towards brands in relation to what these consumers remember from the advertisements delivered through mobile targeted in-stream Facebook advertising. The sample consisted of 13 South African consumers and was acquired using purposive sampling. This study was based on a perception-formation model, which is a composition formed from the perception models of different authors. The model was investigated using qualitative interviewing and the data gathered was analysed through qualitative content analysis. The results of the study provide support for the theoretical framework and suggest that consumers' perception of in-stream advertising on Facebook is influenced by various factors such as the nature of Facebook usage, emotions, the disruption caused by the advertising, the attitude towards the brand and the Facebook video viewed. Marketers may be able to influence consumers' perception of in-stream advertisements through more precise targeting, a better fit between the in-stream advertisements and the video and by limiting the advertisement occurrence. By shedding light on South African consumers' perceptions of targeted in-stream advertising on Facebook, this thesis could serve as a basis for marketers' decisions, and also lay the foundations for future academic research in this field.
dc.identifier.apacitationWicht, A. (2021). <i>An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions</i>. (). ,Faculty of Commerce ,School of Management Studies. Retrieved from http://hdl.handle.net/11427/33977en_ZA
dc.identifier.chicagocitationWicht, Alina. <i>"An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions."</i> ., ,Faculty of Commerce ,School of Management Studies, 2021. http://hdl.handle.net/11427/33977en_ZA
dc.identifier.citationWicht, A. 2021. An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions. . ,Faculty of Commerce ,School of Management Studies. http://hdl.handle.net/11427/33977en_ZA
dc.identifier.ris TY - Master Thesis AU - Wicht, Alina AB - Digital advertising has become a multi-billion-dollar industry; and it is growing tremendously each year. In times of strong market dynamics, marketers are particularly aware of Facebook advertising as a powerful advertising form. The dynamic market situation also magnifies the need for marketers to monitor and analyse consumers' perceptions. The purpose of this study was, thus, to assist marketers in understanding the influence of targeted Facebook advertising through mobile devices on South African consumers' advertisement perceptions. The form of advertising investigated was in-stream advertisements. The aim of this study was to explore the role of South African consumers' emotions in relation to these consumers' attention to the targeted in-stream advertising on Facebook delivered via mobile phones. South African consumers view videos on their mobile phone through the Facebook platform, which can be interrupted by targeted Facebook advertising. This study investigated the role that the interruption of video watching bears in relation to the interpretation and perception of the advertisement by these consumers. Another objective was to explore the role of South African consumers' attitudes towards brands in relation to what these consumers remember from the advertisements delivered through mobile targeted in-stream Facebook advertising. The sample consisted of 13 South African consumers and was acquired using purposive sampling. This study was based on a perception-formation model, which is a composition formed from the perception models of different authors. The model was investigated using qualitative interviewing and the data gathered was analysed through qualitative content analysis. The results of the study provide support for the theoretical framework and suggest that consumers' perception of in-stream advertising on Facebook is influenced by various factors such as the nature of Facebook usage, emotions, the disruption caused by the advertising, the attitude towards the brand and the Facebook video viewed. Marketers may be able to influence consumers' perception of in-stream advertisements through more precise targeting, a better fit between the in-stream advertisements and the video and by limiting the advertisement occurrence. By shedding light on South African consumers' perceptions of targeted in-stream advertising on Facebook, this thesis could serve as a basis for marketers' decisions, and also lay the foundations for future academic research in this field. DA - 2021 DB - OpenUCT DP - University of Cape Town KW - Facebook KW - Online advertising KW - Mobile advertising KW - In-Stream videos KW - Perception Model KW - Qualitative Research KW - Qualitative Interviews LK - https://open.uct.ac.za PY - 2021 T1 - An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions TI - An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions UR - http://hdl.handle.net/11427/33977 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/33977
dc.identifier.vancouvercitationWicht A. An investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions. []. ,Faculty of Commerce ,School of Management Studies, 2021 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/33977en_ZA
dc.language.rfc3066eng
dc.publisher.departmentSchool of Management Studies
dc.publisher.facultyFaculty of Commerce
dc.subjectFacebook
dc.subjectOnline advertising
dc.subjectMobile advertising
dc.subjectIn-Stream videos
dc.subjectPerception Model
dc.subjectQualitative Research
dc.subjectQualitative Interviews
dc.titleAn investigation into the influence of targeted-Facebook advertising through mobile devices on South African consumers' advertisement perceptions
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMBusSci
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
thesis_com_2021_wicht alina.pdf
Size:
5.97 MB
Format:
Adobe Portable Document Format
Description:
License bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
0 B
Format:
Item-specific license agreed upon to submission
Description:
Collections