A comparison of mobile search interfaces for isiXhosa speakers

dc.contributor.advisorSuleman, Hussein
dc.contributor.authorModise, Morebodi
dc.date.accessioned2019-03-01T06:19:42Z
dc.date.available2019-03-01T06:19:42Z
dc.date.issued2018
dc.date.updated2019-02-25T12:10:40Z
dc.description.abstractSearch interfaces have for a long time been targeted at the resource-rich languages, such as English. There has been little effort to support African (Bantu) languages in search interfaces when compared to languages such as English, particularly the isiXhosa language. However, due to the increase in use of mobile phones in developing countries, these interfaces can now be adapted to languages in these settings to support information access on the Web. This study proposes mobile search interfaces to support isiXhosa speakers to search for information on the Web using isiXhosa as a discovery language. The isiXhosa language is considered a low-resourced African (Bantu) language spoken in resource-constrained environments in South Africa. The language is spoken by over eight million people. Yet, there has been no search interface specifically targeted at supporting isiXhosa speakers. Two mobile search interfaces were developed on an Android application. The interfaces were text based and voice based. The design of the interfaces was based on feedback from 4 native isiXhosa speakers in a design focus group, and guidelines from the literature. Using the developed interfaces, an experiment was conducted with 34 native isiXhosa speaking students at the University of Cape Town, South Africa. This was done to investigate, which interface could better support isiXhosa speakers to search for information on the Web using mobile phones. Quantitative data was collected using application log files. Additionally, user feedback was then obtained using the standard Software Usability Measurement Inventory (SUMI) instrument, and both interfaces were confirmed as usable. In contrast to what was expected, users preferred the text interface in general, and according to most SUMI subscales. This could be because of greater familiarity with text search interfaces or because of the relative scarcity of voice interfaces in African (Bantu) languages. Where users are not literate, the voice interface may be the only option, so the fact that it was deemed usable is an important independent finding. Search in African (Bantu) language collections is still a largely unexplored field, and more work needs to be done on the interfaces as the algorithms and collections are developed in parallel.
dc.identifier.apacitationModise, M. (2018). <i>A comparison of mobile search interfaces for isiXhosa speakers</i>. (). University of Cape Town ,Faculty of Science ,Department of Computer Science. Retrieved from http://hdl.handle.net/11427/29829en_ZA
dc.identifier.chicagocitationModise, Morebodi. <i>"A comparison of mobile search interfaces for isiXhosa speakers."</i> ., University of Cape Town ,Faculty of Science ,Department of Computer Science, 2018. http://hdl.handle.net/11427/29829en_ZA
dc.identifier.citationModise, M. 2018. A comparison of mobile search interfaces for isiXhosa speakers. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Modise, Morebodi AB - Search interfaces have for a long time been targeted at the resource-rich languages, such as English. There has been little effort to support African (Bantu) languages in search interfaces when compared to languages such as English, particularly the isiXhosa language. However, due to the increase in use of mobile phones in developing countries, these interfaces can now be adapted to languages in these settings to support information access on the Web. This study proposes mobile search interfaces to support isiXhosa speakers to search for information on the Web using isiXhosa as a discovery language. The isiXhosa language is considered a low-resourced African (Bantu) language spoken in resource-constrained environments in South Africa. The language is spoken by over eight million people. Yet, there has been no search interface specifically targeted at supporting isiXhosa speakers. Two mobile search interfaces were developed on an Android application. The interfaces were text based and voice based. The design of the interfaces was based on feedback from 4 native isiXhosa speakers in a design focus group, and guidelines from the literature. Using the developed interfaces, an experiment was conducted with 34 native isiXhosa speaking students at the University of Cape Town, South Africa. This was done to investigate, which interface could better support isiXhosa speakers to search for information on the Web using mobile phones. Quantitative data was collected using application log files. Additionally, user feedback was then obtained using the standard Software Usability Measurement Inventory (SUMI) instrument, and both interfaces were confirmed as usable. In contrast to what was expected, users preferred the text interface in general, and according to most SUMI subscales. This could be because of greater familiarity with text search interfaces or because of the relative scarcity of voice interfaces in African (Bantu) languages. Where users are not literate, the voice interface may be the only option, so the fact that it was deemed usable is an important independent finding. Search in African (Bantu) language collections is still a largely unexplored field, and more work needs to be done on the interfaces as the algorithms and collections are developed in parallel. DA - 2018 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2018 T1 - A comparison of mobile search interfaces for isiXhosa speakers TI - A comparison of mobile search interfaces for isiXhosa speakers UR - http://hdl.handle.net/11427/29829 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/29829
dc.identifier.vancouvercitationModise M. A comparison of mobile search interfaces for isiXhosa speakers. []. University of Cape Town ,Faculty of Science ,Department of Computer Science, 2018 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/29829en_ZA
dc.language.isoeng
dc.publisher.departmentDepartment of Computer Science
dc.publisher.facultyFaculty of Science
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherComputer Science
dc.titleA comparison of mobile search interfaces for isiXhosa speakers
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSc
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