Information and communication techologies and the urban transformation of South African informal settlement communities

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dc.contributor.advisorOdendaal, Nancyen_ZA
dc.contributor.authorMitchell, Hyltonen_ZA
dc.date.accessioned2015-08-15T05:31:59Z
dc.date.available2015-08-15T05:31:59Z
dc.date.issued2014en_ZA
dc.description.abstractThe paper explores the Information and Communication Technology (ICT) practices of the Social Justice Coalition (SJC), a grassroots community based organisation working with informal settlement communities in Khayelitsha, a largely informal neighbourhood on the south-eastern fringes of Cape Town, South Africa. The study focuses on SJC’s advocacy work in the delivery of ‘decent sanitation’ to informal settlement residents. This has been an explosive political issue for a number of years now. Many communities within Khayelitsha rely on communal toilets for sanitation, and the maintenance thereof has left much to be desired. Within the larger theme of digital activism, three main research areas were identified and explored: the appropriation of ICTs by the SJC’s field staff, the use of their Web 2.0 based social networking sites (SNS) in their advocacy work and digital mapping of portable communal toilets in the RR Section of Khayelitsha. The research interrogates the use of ICT as a strategic tool for knowledge-based community empowerment, with the aim of understanding how these emerging uses of technology could assist urban transformation work within this sprawling area. The research emphasizes the roles of various actors, the roles played by different technologies and the relations between technology and people. The emphasis on agency reveals that technology is not enough to augment empowerment processes. Technology-organisational relations are enmeshed within an institutional frame, where the enrollment of technology as actor, requires a repositioning of network relations, in order for it to fulfill its potential as an empowerment tool.en_ZA
dc.identifier.apacitationMitchell, H. (2014). <i>Information and communication techologies and the urban transformation of South African informal settlement communities</i>. (Thesis). University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics. Retrieved from http://hdl.handle.net/11427/13759en_ZA
dc.identifier.chicagocitationMitchell, Hylton. <i>"Information and communication techologies and the urban transformation of South African informal settlement communities."</i> Thesis., University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics, 2014. http://hdl.handle.net/11427/13759en_ZA
dc.identifier.citationMitchell, H. 2014. Information and communication techologies and the urban transformation of South African informal settlement communities. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Mitchell, Hylton AB - The paper explores the Information and Communication Technology (ICT) practices of the Social Justice Coalition (SJC), a grassroots community based organisation working with informal settlement communities in Khayelitsha, a largely informal neighbourhood on the south-eastern fringes of Cape Town, South Africa. The study focuses on SJC’s advocacy work in the delivery of ‘decent sanitation’ to informal settlement residents. This has been an explosive political issue for a number of years now. Many communities within Khayelitsha rely on communal toilets for sanitation, and the maintenance thereof has left much to be desired. Within the larger theme of digital activism, three main research areas were identified and explored: the appropriation of ICTs by the SJC’s field staff, the use of their Web 2.0 based social networking sites (SNS) in their advocacy work and digital mapping of portable communal toilets in the RR Section of Khayelitsha. The research interrogates the use of ICT as a strategic tool for knowledge-based community empowerment, with the aim of understanding how these emerging uses of technology could assist urban transformation work within this sprawling area. The research emphasizes the roles of various actors, the roles played by different technologies and the relations between technology and people. The emphasis on agency reveals that technology is not enough to augment empowerment processes. Technology-organisational relations are enmeshed within an institutional frame, where the enrollment of technology as actor, requires a repositioning of network relations, in order for it to fulfill its potential as an empowerment tool. DA - 2014 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2014 T1 - Information and communication techologies and the urban transformation of South African informal settlement communities TI - Information and communication techologies and the urban transformation of South African informal settlement communities UR - http://hdl.handle.net/11427/13759 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/13759
dc.identifier.vancouvercitationMitchell H. Information and communication techologies and the urban transformation of South African informal settlement communities. [Thesis]. University of Cape Town ,Faculty of Engineering & the Built Environment ,School of Architecture, Planning and Geomatics, 2014 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/13759en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentSchool of Architecture, Planning and Geomaticsen_ZA
dc.publisher.facultyFaculty of Engineering and the Built Environment
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherUrban Planning and Managementen_ZA
dc.titleInformation and communication techologies and the urban transformation of South African informal settlement communitiesen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPhilen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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