The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library

dc.contributor.advisorRaju, Jaya
dc.contributor.authorMambo, Rumbidzai
dc.date.accessioned2025-09-05T06:50:04Z
dc.date.available2025-09-05T06:50:04Z
dc.date.issued2025
dc.date.updated2025-09-05T06:28:23Z
dc.description.abstractThe study's objective was to understand the competencies required by academic librarians in using online meeting platforms for enhancing postgraduate students' information searching, retrieval and use skills to meet their information needs. The following research questions were generated to address the objective, What competencies are required by academic librarians to deliver information literacy training using online meeting platforms?; What competencies do the academic librarians of the selected higher education institution currently possess for delivering information literacy training via online means? and What challenges (if any) are the academic librarians of the selected higher education institution facing in providing postgraduate students with online information literacy training to meet their information needs? The study was supported by Wilson's (1999) theory of information behaviour. A multi-method approach was used, and a case study employed to investigate the competencies of academic librarians using online meeting platforms for information literacy sessions at a private higher education institution. The target population included Institution X academic librarians and postgraduate students. Purposive sampling was adopted for the researcher to interview specifically librarians who provide postgraduate students' information literacy sessions to meet their information needs. A census was used to ascertain trends among postgraduate students regarding information literacy training using online platforms to meet their information needs. Data was collected via semi-structured interviews using Microsoft Teams with librarians and an online structured questionnaire for postgraduate students using Google Forms. In concluding, the study presents, inter alia, a blend of librarians' competencies which include knowledge, skills and attributes required to deliver online information literacy training to meet the information needs of postgraduate students in the current digital era. It recommends, inter alia, that institutions of higher learning could benefit from the outcomes of this study in terms of continuous upskilling of academic librarians to ensure postgraduate students are provided with relevant online information literacy training for enhanced academic performance.
dc.identifier.apacitationMambo, R. (2025). <i>The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library</i>. (). Universiy of Cape Town ,Faculty of Humanities ,Department of Knowledge and Information Stewardship. Retrieved from http://hdl.handle.net/11427/41697en_ZA
dc.identifier.chicagocitationMambo, Rumbidzai. <i>"The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library."</i> ., Universiy of Cape Town ,Faculty of Humanities ,Department of Knowledge and Information Stewardship, 2025. http://hdl.handle.net/11427/41697en_ZA
dc.identifier.citationMambo, R. 2025. The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library. . Universiy of Cape Town ,Faculty of Humanities ,Department of Knowledge and Information Stewardship. http://hdl.handle.net/11427/41697en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Mambo, Rumbidzai AB - The study's objective was to understand the competencies required by academic librarians in using online meeting platforms for enhancing postgraduate students' information searching, retrieval and use skills to meet their information needs. The following research questions were generated to address the objective, What competencies are required by academic librarians to deliver information literacy training using online meeting platforms?; What competencies do the academic librarians of the selected higher education institution currently possess for delivering information literacy training via online means? and What challenges (if any) are the academic librarians of the selected higher education institution facing in providing postgraduate students with online information literacy training to meet their information needs? The study was supported by Wilson's (1999) theory of information behaviour. A multi-method approach was used, and a case study employed to investigate the competencies of academic librarians using online meeting platforms for information literacy sessions at a private higher education institution. The target population included Institution X academic librarians and postgraduate students. Purposive sampling was adopted for the researcher to interview specifically librarians who provide postgraduate students' information literacy sessions to meet their information needs. A census was used to ascertain trends among postgraduate students regarding information literacy training using online platforms to meet their information needs. Data was collected via semi-structured interviews using Microsoft Teams with librarians and an online structured questionnaire for postgraduate students using Google Forms. In concluding, the study presents, inter alia, a blend of librarians' competencies which include knowledge, skills and attributes required to deliver online information literacy training to meet the information needs of postgraduate students in the current digital era. It recommends, inter alia, that institutions of higher learning could benefit from the outcomes of this study in terms of continuous upskilling of academic librarians to ensure postgraduate students are provided with relevant online information literacy training for enhanced academic performance. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - private higher education institution KW - academic library KW - information literacy training KW - academic librarins LK - https://open.uct.ac.za PB - Universiy of Cape Town PY - 2025 T1 - The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library TI - The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library UR - http://hdl.handle.net/11427/41697 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/41697
dc.identifier.vancouvercitationMambo R. The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library. []. Universiy of Cape Town ,Faculty of Humanities ,Department of Knowledge and Information Stewardship, 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/41697en_ZA
dc.language.rfc3066eng
dc.publisher.departmentDepartment of Knowledge and Information Stewardship
dc.publisher.facultyFaculty of Humanities
dc.publisher.institutionUniversiy of Cape Town
dc.subjectprivate higher education institution
dc.subjectacademic library
dc.subjectinformation literacy training
dc.subjectacademic librarins
dc.titleThe use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMA
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