Evaluation of speaker adaptation algorithms for public access IVR server
Master Thesis
2006
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University of Cape Town
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Abstract
IVR servers are telephony-based applications that allow a user to interact with a series of menus in order to retrieve information. For many years users have commonly used key pads to interact with IVR servers. As a result users have experiences numerous benefits in obtaining information from these servers. However, speech recognition is fast becoming a popular way of interacting with IVR servers. ... This study is concerned with evaluating the suitability of speaker adaptation methods for improving the performance of the modern speech recognition using minimal time
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Noah, O. 2006. Evaluation of speaker adaptation algorithms for public access IVR server. University of Cape Town.