A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services

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dc.contributor.advisorSippel, Gerden_ZA
dc.contributor.advisorSturgeon, Shonaen_ZA
dc.contributor.authorHill, Andrea Francesen_ZA
dc.date.accessioned2016-01-15T14:14:19Z
dc.date.available2016-01-15T14:14:19Z
dc.date.issued1987en_ZA
dc.descriptionIncludes bibliography.en_ZA
dc.description.abstractThe problem of initially engaging clients in counselling, at an agency offering marriage counselling services, is complex. It is often difficult to motivate the couple to come together to the first interview. Many clients book appointments which they do not keep, and others attend only one interview. The aim of this .study was to identify specific factors likely to influence the initial engagement of clients with marital problems in an agency setting. A literature survey was done and four groups of factors likely to influence the initial engagement of clients in counselling were identified. These factors are: client factors, including demographic, problem related and expectation related factors, actuarial factors, including waiting time for the first appointment, agency hours and agency fees, interactional factors, including agency-client interaction in the initial telephone contact and in the first interview, and counsellor factors.en_ZA
dc.identifier.apacitationHill, A. F. (1987). <i>A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services</i>. (Thesis). University of Cape Town ,Faculty of Humanities ,Department of Social Development. Retrieved from http://hdl.handle.net/11427/16393en_ZA
dc.identifier.chicagocitationHill, Andrea Frances. <i>"A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services."</i> Thesis., University of Cape Town ,Faculty of Humanities ,Department of Social Development, 1987. http://hdl.handle.net/11427/16393en_ZA
dc.identifier.citationHill, A. 1987. A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Hill, Andrea Frances AB - The problem of initially engaging clients in counselling, at an agency offering marriage counselling services, is complex. It is often difficult to motivate the couple to come together to the first interview. Many clients book appointments which they do not keep, and others attend only one interview. The aim of this .study was to identify specific factors likely to influence the initial engagement of clients with marital problems in an agency setting. A literature survey was done and four groups of factors likely to influence the initial engagement of clients in counselling were identified. These factors are: client factors, including demographic, problem related and expectation related factors, actuarial factors, including waiting time for the first appointment, agency hours and agency fees, interactional factors, including agency-client interaction in the initial telephone contact and in the first interview, and counsellor factors. DA - 1987 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1987 T1 - A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services TI - A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services UR - http://hdl.handle.net/11427/16393 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/16393
dc.identifier.vancouvercitationHill AF. A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services. [Thesis]. University of Cape Town ,Faculty of Humanities ,Department of Social Development, 1987 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/16393en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Social Developmenten_ZA
dc.publisher.facultyFaculty of Humanitiesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherClinical Social Worken_ZA
dc.titleA study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling servicesen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSocScen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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