Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels
| dc.contributor.advisor | Levin, Mike | en_ZA |
| dc.contributor.advisor | Gwyther, Liz | en_ZA |
| dc.contributor.author | Murie, Kathleen F | en_ZA |
| dc.date.accessioned | 2015-01-03T05:37:58Z | |
| dc.date.available | 2015-01-03T05:37:58Z | |
| dc.date.issued | 2009 | en_ZA |
| dc.description | Includes bibliographical references (leaves 97-102). | en_ZA |
| dc.description.abstract | To determine if a basic Xhosa course for non-Xhosa-speaking Health Care Workers, working in Primary Health Care Centres in Cape Town improves patient satisfaction for Xhosa-speaking patients, their perceived ability to communicate effectively with Xhosa-speaking patients, and job satisfaction levels. | en_ZA |
| dc.identifier.apacitation | Murie, K. F. (2009). <i>Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine. Retrieved from http://hdl.handle.net/11427/11114 | en_ZA |
| dc.identifier.chicagocitation | Murie, Kathleen F. <i>"Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2009. http://hdl.handle.net/11427/11114 | en_ZA |
| dc.identifier.citation | Murie, K. 2009. Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels. University of Cape Town. | en_ZA |
| dc.identifier.ris | TY - Thesis / Dissertation AU - Murie, Kathleen F AB - To determine if a basic Xhosa course for non-Xhosa-speaking Health Care Workers, working in Primary Health Care Centres in Cape Town improves patient satisfaction for Xhosa-speaking patients, their perceived ability to communicate effectively with Xhosa-speaking patients, and job satisfaction levels. DA - 2009 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2009 T1 - Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels TI - Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels UR - http://hdl.handle.net/11427/11114 ER - | en_ZA |
| dc.identifier.uri | http://hdl.handle.net/11427/11114 | |
| dc.identifier.vancouvercitation | Murie KF. Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2009 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/11114 | en_ZA |
| dc.language.iso | eng | en_ZA |
| dc.publisher.department | Department of Public Health and Family Medicine | en_ZA |
| dc.publisher.faculty | Faculty of Health Sciences | en_ZA |
| dc.publisher.institution | University of Cape Town | |
| dc.subject.other | Family Medicine | en_ZA |
| dc.title | Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels | en_ZA |
| dc.type | Master Thesis | |
| dc.type.qualificationlevel | Masters | |
| dc.type.qualificationname | MMed | en_ZA |
| uct.type.filetype | Text | |
| uct.type.filetype | Image | |
| uct.type.publication | Research | en_ZA |
| uct.type.resource | Thesis | en_ZA |
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