Understanding the Decision to Sell a Home in South Africa

dc.contributor.advisorPillay, Pragasen
dc.contributor.advisorMatthews, Ozayr
dc.contributor.authorRunge, Kurt
dc.date.accessioned2026-01-21T12:24:14Z
dc.date.available2026-01-21T12:24:14Z
dc.date.issued2025
dc.date.updated2026-01-21T12:16:25Z
dc.description.abstractWith various factors compounding competition in the real estate agency environment in South Africa, such as PropTech and the consequent disruptions to core business models, it is important that a study of the home seller is conducted to provide agencies with cutting-edge research to enhance their marketing strategies. To this end, this study aims to understand the behaviour of selling a home in South Africa. After establishing that the Theory of Planned Behaviour (TPB) would be the best-suited behavioural model, the theoretical gaps in knowledge that began to emerge were that, to the best of the researcher's ability, none of the prior literature in real estate using TPB dealt with selling a home, and none examined respondents who resided in South Africa. Therefore, the first research question of this study asks whether the TPB can be applied to the real estate environment with respect to selling a home. And the second research question asks what factors influence the decision to sell a home from the lens of this theoretical framework. An online survey was conducted using the database of the South African real estate agency Leadhome and the staff at the University of Cape Town (UCT) to improve the response rate and collect a sample of 175 respondents. Partial Least Squares Structural Equation Modelling (PLS-SEM) was the chosen statistical model employed. It was found that the attitude of the potential home seller has an impact on their intention, so real estate agencies should rather pursue leads who are happy to sell their homes. This could be achieved by generating marketing material that promotes the benefit of selling a home, which then resonates with those who have a positive attitude about potentially selling their home. It was also found that if influential individuals were supportive of the decision, the individual had a higher intention to sell their home. Therefore, marketing messaging should concentrate on what might resonate well with parents and other influential family members. The study showed that South Africans who intend to sell their home want to feel in control of the process. Therefore, marketing messaging may prove more effective if shown to support home sellers through the process.
dc.identifier.apacitationRunge, K. (2025). <i>Understanding the Decision to Sell a Home in South Africa</i>. (). University of Cape Town ,Faculty of Commerce ,School of Management Studies. Retrieved from http://hdl.handle.net/11427/42643en_ZA
dc.identifier.chicagocitationRunge, Kurt. <i>"Understanding the Decision to Sell a Home in South Africa."</i> ., University of Cape Town ,Faculty of Commerce ,School of Management Studies, 2025. http://hdl.handle.net/11427/42643en_ZA
dc.identifier.citationRunge, K. 2025. Understanding the Decision to Sell a Home in South Africa. . University of Cape Town ,Faculty of Commerce ,School of Management Studies. http://hdl.handle.net/11427/42643en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Runge, Kurt AB - With various factors compounding competition in the real estate agency environment in South Africa, such as PropTech and the consequent disruptions to core business models, it is important that a study of the home seller is conducted to provide agencies with cutting-edge research to enhance their marketing strategies. To this end, this study aims to understand the behaviour of selling a home in South Africa. After establishing that the Theory of Planned Behaviour (TPB) would be the best-suited behavioural model, the theoretical gaps in knowledge that began to emerge were that, to the best of the researcher's ability, none of the prior literature in real estate using TPB dealt with selling a home, and none examined respondents who resided in South Africa. Therefore, the first research question of this study asks whether the TPB can be applied to the real estate environment with respect to selling a home. And the second research question asks what factors influence the decision to sell a home from the lens of this theoretical framework. An online survey was conducted using the database of the South African real estate agency Leadhome and the staff at the University of Cape Town (UCT) to improve the response rate and collect a sample of 175 respondents. Partial Least Squares Structural Equation Modelling (PLS-SEM) was the chosen statistical model employed. It was found that the attitude of the potential home seller has an impact on their intention, so real estate agencies should rather pursue leads who are happy to sell their homes. This could be achieved by generating marketing material that promotes the benefit of selling a home, which then resonates with those who have a positive attitude about potentially selling their home. It was also found that if influential individuals were supportive of the decision, the individual had a higher intention to sell their home. Therefore, marketing messaging should concentrate on what might resonate well with parents and other influential family members. The study showed that South Africans who intend to sell their home want to feel in control of the process. Therefore, marketing messaging may prove more effective if shown to support home sellers through the process. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - Real Estate Agencies KW - Theory of Planned Behaviour KW - Selling a Home in South Africa KW - Structural Equation Modelling LK - https://open.uct.ac.za PB - University of Cape Town PY - 2025 T1 - Understanding the Decision to Sell a Home in South Africa TI - Understanding the Decision to Sell a Home in South Africa UR - http://hdl.handle.net/11427/42643 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/42643
dc.identifier.vancouvercitationRunge K. Understanding the Decision to Sell a Home in South Africa. []. University of Cape Town ,Faculty of Commerce ,School of Management Studies, 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/42643en_ZA
dc.language.isoen
dc.language.rfc3066eng
dc.publisher.departmentSchool of Management Studies
dc.publisher.facultyFaculty of Commerce
dc.publisher.institutionUniversity of Cape Town
dc.subjectReal Estate Agencies
dc.subjectTheory of Planned Behaviour
dc.subjectSelling a Home in South Africa
dc.subjectStructural Equation Modelling
dc.titleUnderstanding the Decision to Sell a Home in South Africa
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMCom
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