Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament

dc.contributor.advisorSully, Maxen_ZA
dc.contributor.authorGoodman, Sukien_ZA
dc.date.accessioned2016-01-02T04:42:21Z
dc.date.available2016-01-02T04:42:21Z
dc.date.issued1999en_ZA
dc.descriptionBibliography: pages 88-97.en_ZA
dc.description.abstractDue to significant shifts in the political, economic and demographic environment the imperatives for change within South African organisations are becoming increasingly more urgent. One strategy that organisations are adopting in the face of increased pressures is to create and maintain diverse workforces. This trend is matched on a global basis and the need to manage diversity has become commonplace. While increased workforce diversity presents a challenge to traditional organisational management it also holds the promise of providing innovative strategies for a changing work environment. Whereas there is an abundance of literature on managing diversity there is a paucity of work on the psychological, experiential aspects of working in a diverse workforce. The principal objective of this research was to develop a conceptual framework for understanding the experience of working in a diversifying workforce. The researched followed a case study approach focusing on the committee section of the South African Parliament. Data were collected from twenty committee clerks through open-ended, in-depth interviews. The data was analysed using qualitative data analysis techniques. Five major themes emerged from the interviews comprising: Confronting a Changing Workplace, Meeting and Engaging with the 'Other', Stimulating Growth and Development, Learnings and Coping Mechanisms. Each theme is made up of a series of sub-themes. The study presents these results in a diagrammatic from and provides an extended discussion of the themes and sub-themes. Analysis of the results demonstrates that working in a diversifying workforce has an enormous impact on the participant's experience of work and the quality of their working lives.en_ZA
dc.identifier.apacitationGoodman, S. (1999). <i>Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Organisational Psychology. Retrieved from http://hdl.handle.net/11427/16118en_ZA
dc.identifier.chicagocitationGoodman, Suki. <i>"Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 1999. http://hdl.handle.net/11427/16118en_ZA
dc.identifier.citationGoodman, S. 1999. Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Goodman, Suki AB - Due to significant shifts in the political, economic and demographic environment the imperatives for change within South African organisations are becoming increasingly more urgent. One strategy that organisations are adopting in the face of increased pressures is to create and maintain diverse workforces. This trend is matched on a global basis and the need to manage diversity has become commonplace. While increased workforce diversity presents a challenge to traditional organisational management it also holds the promise of providing innovative strategies for a changing work environment. Whereas there is an abundance of literature on managing diversity there is a paucity of work on the psychological, experiential aspects of working in a diverse workforce. The principal objective of this research was to develop a conceptual framework for understanding the experience of working in a diversifying workforce. The researched followed a case study approach focusing on the committee section of the South African Parliament. Data were collected from twenty committee clerks through open-ended, in-depth interviews. The data was analysed using qualitative data analysis techniques. Five major themes emerged from the interviews comprising: Confronting a Changing Workplace, Meeting and Engaging with the 'Other', Stimulating Growth and Development, Learnings and Coping Mechanisms. Each theme is made up of a series of sub-themes. The study presents these results in a diagrammatic from and provides an extended discussion of the themes and sub-themes. Analysis of the results demonstrates that working in a diversifying workforce has an enormous impact on the participant's experience of work and the quality of their working lives. DA - 1999 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1999 T1 - Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament TI - Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament UR - http://hdl.handle.net/11427/16118 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/16118
dc.identifier.vancouvercitationGoodman S. Investigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliament. [Thesis]. University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 1999 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/16118en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentOrganisational Psychologyen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherOrganisational Psychologyen_ZA
dc.titleInvestigating the experience of working in a diversifying workforce : a case study of the committee section of the South African Parliamenten_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSocScen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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