A process evaluation of the City of Cape Town Business Support Voucher Programme

dc.contributor.advisorLouw-Potgieter, Johaen_ZA
dc.contributor.authorWright, Carolen_ZA
dc.date.accessioned2014-09-15T07:30:12Z
dc.date.available2014-09-15T07:30:12Z
dc.date.issued2007en_ZA
dc.descriptionIncludes bibliographical references (leaves 74-78).en_ZA
dc.description.abstractThis dissertation focuses on a process evaluation of the City of Cape Town (CoCT) Business Support Voucher Programme (BSVP) which assessed whether this programme was implemented as intended. The BSVP aims to provide access to quality business support services and products to entrepreneurs in order to empower them to develop and grow their businesses. The target beneficiaries of the BSVP are the over 35 year old age group (including women, youth and the disabled) who are potential or start-up entrepreneurs or who own/run existing small businesses. A service utilisation flow chart was used to review the services provided by the allocating agents and the business development service providers. Data providers included the project sponsors, the implementation agent, the allocating agents and a convenience sample of beneficiaries and service providers. Additional materials used included check lists during site visits and a review of records. The findings suggested that whilst the programme was largely implemented as planned, there could be improvements to the definition of the programme targets, the consistency of the implementation across the programme and putting monitoring and reporting systems in place. The dissertation includes selected recommendations for implementation improvement, sustainability and future outcomes and impacts.en_ZA
dc.identifier.apacitationWright, C. (2007). <i>A process evaluation of the City of Cape Town Business Support Voucher Programme</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Organisational Psychology. Retrieved from http://hdl.handle.net/11427/7475en_ZA
dc.identifier.chicagocitationWright, Carol. <i>"A process evaluation of the City of Cape Town Business Support Voucher Programme."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2007. http://hdl.handle.net/11427/7475en_ZA
dc.identifier.citationWright, C. 2007. A process evaluation of the City of Cape Town Business Support Voucher Programme. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Wright, Carol AB - This dissertation focuses on a process evaluation of the City of Cape Town (CoCT) Business Support Voucher Programme (BSVP) which assessed whether this programme was implemented as intended. The BSVP aims to provide access to quality business support services and products to entrepreneurs in order to empower them to develop and grow their businesses. The target beneficiaries of the BSVP are the over 35 year old age group (including women, youth and the disabled) who are potential or start-up entrepreneurs or who own/run existing small businesses. A service utilisation flow chart was used to review the services provided by the allocating agents and the business development service providers. Data providers included the project sponsors, the implementation agent, the allocating agents and a convenience sample of beneficiaries and service providers. Additional materials used included check lists during site visits and a review of records. The findings suggested that whilst the programme was largely implemented as planned, there could be improvements to the definition of the programme targets, the consistency of the implementation across the programme and putting monitoring and reporting systems in place. The dissertation includes selected recommendations for implementation improvement, sustainability and future outcomes and impacts. DA - 2007 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2007 T1 - A process evaluation of the City of Cape Town Business Support Voucher Programme TI - A process evaluation of the City of Cape Town Business Support Voucher Programme UR - http://hdl.handle.net/11427/7475 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/7475
dc.identifier.vancouvercitationWright C. A process evaluation of the City of Cape Town Business Support Voucher Programme. [Thesis]. University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 2007 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/7475en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentOrganisational Psychologyen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherOrganisational Psychologyen_ZA
dc.titleA process evaluation of the City of Cape Town Business Support Voucher Programmeen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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