Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study

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dc.contributor.advisorBarry, Michaelen_ZA
dc.contributor.authorFriedman, David Josephen_ZA
dc.date.accessioned2014-07-31T10:24:18Z
dc.date.available2014-07-31T10:24:18Z
dc.date.issued2000en_ZA
dc.descriptionAlso available online.
dc.descriptionBibliography: leaves 107-110.
dc.description.abstractThis single case study examines the analysis of the Critical Success Factors (CSF) involved in the implementation of a GIS. The study is in reaction to the problems users were having in implementing a Geographic Information System (GIS) in a sma1llocal authority, where the author was employed. Although the organisation had been using a GIS for some years, progress was below standard. From the initial investigations, it was evident that relevant literature was scant. The majority of information on successful GIS implementation was documented by vendors who supplied the software. These documents were of sites where GIS had been implemented and can be referred to as anecdotal case histories. The format of these reports was unscientific and lacked the rigours associated with academic research found in case studies. This study aims to test if existing methodology for identifYing CSF in IS can be applied to implementing a GIS in a local authority, and this methodology is based on management information science (MIS) theory. The author shows that there are parallels between IS and GIS and that it is possible to use IS theory on CSF, specifically in GIS implementation. He has used the case study method in order to collect data from various sources. The nature of this data is qualitative rather than quantitative. The research was carried out in four phases. The first phase, which was the longest, documented the different stadia and described the experiences of the author as the GIS manager with regard to the implementation. This is the control data set in the study which is compared with the data collected to test the two IS methodologies. The CSF which the author determined in this part of the research were: active top management support, qualified staff and a consolidated budget to ensure that all resources were pooled. These were established from observations and deductions from the experiences recorded in the study. The second phase was twofold and firstly involved a review of literature on methods to determine CSF in MIS planning; secondly it determined the similarity between GIS and IS theory. The author argues that, because of these similarities, IS theory on CSF can be extended to GIS implementation. The third phase required the author to test the two methodologies discussed in the literature review, both of which have limitations regarding their small sample size.en_ZA
dc.identifier.apacitationFriedman, D. J. (2000). <i>Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study</i>. (Thesis). University of Cape Town ,Faculty of Engineering & the Built Environment ,Division of Geomatics. Retrieved from http://hdl.handle.net/11427/4988en_ZA
dc.identifier.chicagocitationFriedman, David Joseph. <i>"Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study."</i> Thesis., University of Cape Town ,Faculty of Engineering & the Built Environment ,Division of Geomatics, 2000. http://hdl.handle.net/11427/4988en_ZA
dc.identifier.citationFriedman, D. 2000. Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Friedman, David Joseph AB - This single case study examines the analysis of the Critical Success Factors (CSF) involved in the implementation of a GIS. The study is in reaction to the problems users were having in implementing a Geographic Information System (GIS) in a sma1llocal authority, where the author was employed. Although the organisation had been using a GIS for some years, progress was below standard. From the initial investigations, it was evident that relevant literature was scant. The majority of information on successful GIS implementation was documented by vendors who supplied the software. These documents were of sites where GIS had been implemented and can be referred to as anecdotal case histories. The format of these reports was unscientific and lacked the rigours associated with academic research found in case studies. This study aims to test if existing methodology for identifYing CSF in IS can be applied to implementing a GIS in a local authority, and this methodology is based on management information science (MIS) theory. The author shows that there are parallels between IS and GIS and that it is possible to use IS theory on CSF, specifically in GIS implementation. He has used the case study method in order to collect data from various sources. The nature of this data is qualitative rather than quantitative. The research was carried out in four phases. The first phase, which was the longest, documented the different stadia and described the experiences of the author as the GIS manager with regard to the implementation. This is the control data set in the study which is compared with the data collected to test the two IS methodologies. The CSF which the author determined in this part of the research were: active top management support, qualified staff and a consolidated budget to ensure that all resources were pooled. These were established from observations and deductions from the experiences recorded in the study. The second phase was twofold and firstly involved a review of literature on methods to determine CSF in MIS planning; secondly it determined the similarity between GIS and IS theory. The author argues that, because of these similarities, IS theory on CSF can be extended to GIS implementation. The third phase required the author to test the two methodologies discussed in the literature review, both of which have limitations regarding their small sample size. DA - 2000 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2000 T1 - Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study TI - Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study UR - http://hdl.handle.net/11427/4988 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/4988
dc.identifier.vancouvercitationFriedman DJ. Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study. [Thesis]. University of Cape Town ,Faculty of Engineering & the Built Environment ,Division of Geomatics, 2000 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/4988en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDivision of Geomaticsen_ZA
dc.publisher.facultyFaculty of Engineering and the Built Environment
dc.publisher.institutionUniversity of Cape Town
dc.titleIdentifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case studyen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMScen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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