Information system success and its association with user attitude, belief and involvement

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dc.contributor.advisorLay, Peter M Qen_ZA
dc.contributor.advisorSmith, Dereken_ZA
dc.contributor.authorMeskin, Mark Israelen_ZA
dc.date.accessioned2015-11-27T11:13:33Z
dc.date.available2015-11-27T11:13:33Z
dc.date.issued1993en_ZA
dc.descriptionBibliography: p. 103-114.en_ZA
dc.description.abstractThe motivation for this research was twofold. The first was to explore measures of information system success. The second, to investigate the influence of user variables, specifically attitude, belief and levels of user involvement, on information system success. Although researchers agree that the aggregate organisational benefit derived from an information system is the best measure of success, no practical instrument has been employed to measure this benefit. Rather, a number of surrogate measures, specifically system use and user information satisfaction have been employed. This research explores a new measure, the "fit to objectives", as an appropriate and practical measure for information system success. It also uses this measure to establish the relationship between information system success and user involvement. User attitude, user belief and levels of user involvement have all been examined by previous research and are postulated to be positively associated to information system success. However, in testing the above postulations previous research has achieved mixed results. The major constraints in verifying the above has been a lack of accepted definitions, inappropriate measures, and poor methodologies. With the growth in the importance of the user in information systems development, a better understanding of the behavioural influences relating to the user is required. In examining these user influences, this research employs tested and proven measures based on past research from the information systems, organisational behaviour, and psychological disciplines. The research is both exploratory and empirical in nature. A focus throughout has been on the practical application of constructs and instruments and providing contributions to both information system practitioners and researchers alike.en_ZA
dc.identifier.apacitationMeskin, M. I. (1993). <i>Information system success and its association with user attitude, belief and involvement</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/15425en_ZA
dc.identifier.chicagocitationMeskin, Mark Israel. <i>"Information system success and its association with user attitude, belief and involvement."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1993. http://hdl.handle.net/11427/15425en_ZA
dc.identifier.citationMeskin, M. 1993. Information system success and its association with user attitude, belief and involvement. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Meskin, Mark Israel AB - The motivation for this research was twofold. The first was to explore measures of information system success. The second, to investigate the influence of user variables, specifically attitude, belief and levels of user involvement, on information system success. Although researchers agree that the aggregate organisational benefit derived from an information system is the best measure of success, no practical instrument has been employed to measure this benefit. Rather, a number of surrogate measures, specifically system use and user information satisfaction have been employed. This research explores a new measure, the "fit to objectives", as an appropriate and practical measure for information system success. It also uses this measure to establish the relationship between information system success and user involvement. User attitude, user belief and levels of user involvement have all been examined by previous research and are postulated to be positively associated to information system success. However, in testing the above postulations previous research has achieved mixed results. The major constraints in verifying the above has been a lack of accepted definitions, inappropriate measures, and poor methodologies. With the growth in the importance of the user in information systems development, a better understanding of the behavioural influences relating to the user is required. In examining these user influences, this research employs tested and proven measures based on past research from the information systems, organisational behaviour, and psychological disciplines. The research is both exploratory and empirical in nature. A focus throughout has been on the practical application of constructs and instruments and providing contributions to both information system practitioners and researchers alike. DA - 1993 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1993 T1 - Information system success and its association with user attitude, belief and involvement TI - Information system success and its association with user attitude, belief and involvement UR - http://hdl.handle.net/11427/15425 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/15425
dc.identifier.vancouvercitationMeskin MI. Information system success and its association with user attitude, belief and involvement. [Thesis]. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1993 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/15425en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherInformation Systemsen_ZA
dc.titleInformation system success and its association with user attitude, belief and involvementen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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