From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa

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dc.contributor.advisorStinson, Kathrynen_ZA
dc.contributor.authorHennessey, Claudineen_ZA
dc.date.accessioned2016-07-20T06:59:10Z
dc.date.available2016-07-20T06:59:10Z
dc.date.issued2016en_ZA
dc.description.abstractIncorrect classification of silent transfer (STF) patients as lost to follow-up (LTF) negatively impacts accurate assessment of retention in care for antiretroviral (ART) programmes. Understanding reasons why patients STF and what proportion of LTF patients constitute this silent transfer phenomenon is necessary to ensure patient continuity of care. We attempted to identify STF patients using the routine government electronic monitoring systems. Furthermore, we sought to identify potential reasons for the STF phenomenon through patient surveys and healthcare provider interviews, in order to guide policy and improve programmatic outcomes. In this mixed methods approach, we selected patients identified as LTF between 2008-2012 in three health facilities from Khayelitsha, Western Cape. Identified patients were subsequently searched for using a combined provincial patient data set. Once consent was obtained, sampling of patients and healthcare providers, using convenience and snowballing methods respectively, were selected for participation. Ninety percent of patients believe it necessary to inform facility staff of the intent to transfer, 56% of patients interviewed cited fear of negative attitudes from staff regarding transfer request (65%), family situations (30%), and long waiting times (11%) as contributing factors to silently transferring care between facilities. Healthcare providers cited stigma, family obligations and/or support, and migration to the Eastern Cape as main reasons for patients transferring. Healthcare providers cited incomplete or lack of transfer documentation as the biggest barrier to timeous treatment of the transfer patient. Incorrect reporting of patients as lost to follow-up negatively affects the treatment programmes retention in care. Negative staff attitudes and poor operational services prevent patients informing staff of transfer intent. The treatment programme must adapt current transfer policies in order to facilitate the transfer process for all patients, including those experiencing emergencies and life events. Linked electronic patient monitoring systems will improve accurate retention in care reporting and improve fluidity of transferring of patients between health services.en_ZA
dc.identifier.apacitationHennessey, C. (2016). <i>From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine. Retrieved from http://hdl.handle.net/11427/20494en_ZA
dc.identifier.chicagocitationHennessey, Claudine. <i>"From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2016. http://hdl.handle.net/11427/20494en_ZA
dc.identifier.citationHennessey, C. 2016. From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Hennessey, Claudine AB - Incorrect classification of silent transfer (STF) patients as lost to follow-up (LTF) negatively impacts accurate assessment of retention in care for antiretroviral (ART) programmes. Understanding reasons why patients STF and what proportion of LTF patients constitute this silent transfer phenomenon is necessary to ensure patient continuity of care. We attempted to identify STF patients using the routine government electronic monitoring systems. Furthermore, we sought to identify potential reasons for the STF phenomenon through patient surveys and healthcare provider interviews, in order to guide policy and improve programmatic outcomes. In this mixed methods approach, we selected patients identified as LTF between 2008-2012 in three health facilities from Khayelitsha, Western Cape. Identified patients were subsequently searched for using a combined provincial patient data set. Once consent was obtained, sampling of patients and healthcare providers, using convenience and snowballing methods respectively, were selected for participation. Ninety percent of patients believe it necessary to inform facility staff of the intent to transfer, 56% of patients interviewed cited fear of negative attitudes from staff regarding transfer request (65%), family situations (30%), and long waiting times (11%) as contributing factors to silently transferring care between facilities. Healthcare providers cited stigma, family obligations and/or support, and migration to the Eastern Cape as main reasons for patients transferring. Healthcare providers cited incomplete or lack of transfer documentation as the biggest barrier to timeous treatment of the transfer patient. Incorrect reporting of patients as lost to follow-up negatively affects the treatment programmes retention in care. Negative staff attitudes and poor operational services prevent patients informing staff of transfer intent. The treatment programme must adapt current transfer policies in order to facilitate the transfer process for all patients, including those experiencing emergencies and life events. Linked electronic patient monitoring systems will improve accurate retention in care reporting and improve fluidity of transferring of patients between health services. DA - 2016 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2016 T1 - From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa TI - From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa UR - http://hdl.handle.net/11427/20494 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/20494
dc.identifier.vancouvercitationHennessey C. From lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africa. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2016 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/20494en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Public Health and Family Medicineen_ZA
dc.publisher.facultyFaculty of Health Sciencesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherPublic Healthen_ZA
dc.titleFrom lost to found: the silent transfer of patients on Antiretroviral Therapy in Khayelitsha, South Africaen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPHen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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