Exploring staff perceptions of why selected development NPOs are able to deliver effective services

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dc.contributor.advisorO'Brien, Connieen_ZA
dc.contributor.authorNhaitayi, Ropafadzo Malvinen_ZA
dc.date.accessioned2015-05-26T14:08:10Z
dc.date.available2015-05-26T14:08:10Z
dc.date.issued2014en_ZA
dc.descriptionIncludes bibliographical references.en_ZA
dc.description.abstractNonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years.en_ZA
dc.identifier.apacitationNhaitayi, R. M. (2014). <i>Exploring staff perceptions of why selected development NPOs are able to deliver effective services</i>. (Thesis). University of Cape Town ,Faculty of Humanities ,Department of Social Development. Retrieved from http://hdl.handle.net/11427/12849en_ZA
dc.identifier.chicagocitationNhaitayi, Ropafadzo Malvin. <i>"Exploring staff perceptions of why selected development NPOs are able to deliver effective services."</i> Thesis., University of Cape Town ,Faculty of Humanities ,Department of Social Development, 2014. http://hdl.handle.net/11427/12849en_ZA
dc.identifier.citationNhaitayi, R. 2014. Exploring staff perceptions of why selected development NPOs are able to deliver effective services. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Nhaitayi, Ropafadzo Malvin AB - Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years. DA - 2014 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2014 T1 - Exploring staff perceptions of why selected development NPOs are able to deliver effective services TI - Exploring staff perceptions of why selected development NPOs are able to deliver effective services UR - http://hdl.handle.net/11427/12849 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/12849
dc.identifier.vancouvercitationNhaitayi RM. Exploring staff perceptions of why selected development NPOs are able to deliver effective services. [Thesis]. University of Cape Town ,Faculty of Humanities ,Department of Social Development, 2014 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/12849en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Social Developmenten_ZA
dc.publisher.facultyFaculty of Humanitiesen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherSocial Policy and Managementen_ZA
dc.titleExploring staff perceptions of why selected development NPOs are able to deliver effective servicesen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSocScen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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