An evaluation of the information architecture of the UCT Library web site

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dc.contributor.authorMvungi, Susan H
dc.contributor.authorde Jager, Karin
dc.contributor.authorUnderwood, Peter G
dc.date.accessioned2014-10-20T09:54:48Z
dc.date.available2014-10-20T09:54:48Z
dc.date.issued2008
dc.description.abstractWeb users are becoming more critical of the web sites they use. This paper evaluates the information architecture of the academic library web site at the University of Cape Town with more of a focus on the usability testing of the University web site. Two approaches to evaluation were completed to evaluate the library web site. Firstly, a formal usability test was conducted with five users to establish the required site structure and to identify any possible problems with the usability of the site. Secondly, a closed card sort analysis with ten participants was completed in order to establish the required site structure and terminology for the potential web site re-design. It was found that the library had a generally usable web site. The site however exhibited a few problems with the terminology used; the navigation design; and issues relating to identifying specific information. This study presents recommendations to handle the aforementioned problems. The study also encourages continual web site evaluation.en_ZA
dc.identifier.apacitationMvungi, S. H., de Jager, K., & Underwood, P. G. (2008). An evaluation of the information architecture of the UCT Library web site. <i>South African Journal of Libraries and Information Science</i>, http://hdl.handle.net/11427/8653en_ZA
dc.identifier.chicagocitationMvungi, Susan H, Karin de Jager, and Peter G Underwood "An evaluation of the information architecture of the UCT Library web site." <i>South African Journal of Libraries and Information Science</i> (2008) http://hdl.handle.net/11427/8653en_ZA
dc.identifier.citationMvungi, S., de Jager, K., Underwood, P. 2008. An evaluation of the information architecture of the UCT Library web site. South African Journal of Libraries and Information Science.en_ZA
dc.identifier.issn0256-8861en_ZA
dc.identifier.ris TY - Journal Article AU - Mvungi, Susan H AU - de Jager, Karin AU - Underwood, Peter G AB - Web users are becoming more critical of the web sites they use. This paper evaluates the information architecture of the academic library web site at the University of Cape Town with more of a focus on the usability testing of the University web site. Two approaches to evaluation were completed to evaluate the library web site. Firstly, a formal usability test was conducted with five users to establish the required site structure and to identify any possible problems with the usability of the site. Secondly, a closed card sort analysis with ten participants was completed in order to establish the required site structure and terminology for the potential web site re-design. It was found that the library had a generally usable web site. The site however exhibited a few problems with the terminology used; the navigation design; and issues relating to identifying specific information. This study presents recommendations to handle the aforementioned problems. The study also encourages continual web site evaluation. DA - 2008 DB - OpenUCT DP - University of Cape Town J1 - South African Journal of Libraries and Information Science LK - https://open.uct.ac.za PB - University of Cape Town PY - 2008 SM - 0256-8861 T1 - An evaluation of the information architecture of the UCT Library web site TI - An evaluation of the information architecture of the UCT Library web site UR - http://hdl.handle.net/11427/8653 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/8653
dc.identifier.vancouvercitationMvungi SH, de Jager K, Underwood PG. An evaluation of the information architecture of the UCT Library web site. South African Journal of Libraries and Information Science. 2008; http://hdl.handle.net/11427/8653.en_ZA
dc.languageengen_ZA
dc.publisherStellenbosch Universityen_ZA
dc.publisher.facultyCentre for Higher Education Developmenten_ZA
dc.publisher.institutionUniversity of Cape Town
dc.sourceSouth African Journal of Libraries and Information Scienceen_ZA
dc.source.urihttp://dx.doi.org/10.7553/74-2-1298
dc.titleAn evaluation of the information architecture of the UCT Library web siteen_ZA
dc.typeJournal Articleen_ZA
uct.subject.keywordsinformation architectureen_ZA
uct.subject.keywordsusability testingen_ZA
uct.subject.keywordscard sortingen_ZA
uct.subject.keywordsinformation architecture
uct.subject.keywordslibrary
uct.subject.keywordslibrary evaluation
uct.subject.keywordsweb site evaluation
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceArticleen_ZA
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