Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation

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dc.contributor.advisorRonnie, Linda
dc.contributor.authorLeclercq, Colleen
dc.date.accessioned2025-11-28T13:05:30Z
dc.date.available2025-11-28T13:05:30Z
dc.date.issued2025
dc.date.updated2025-11-28T12:51:02Z
dc.description.abstractThis study explores the relationship between workplace bullying, psychological wellbeing, and coping styles among employees in South African organisations, aiming to understand the potential moderating effects of coping strategies on workplace bullying and psychological outcomes. A quantitative survey was conducted with a sample of 273 employees from various industries in South Africa, utilising Einarsen et al. (2009) Negative Acts Questionnaire-Revised (NAQ-R), Ryff's (1989) 42-item Psychological Wellbeing Scale (PWBS), and Johannsdottir and Olafsson's (2004) Bullying Coping Scale (BCS). Data analysis comprised descriptive statistics to describe the sample, and correlation analysis was used to assess the strength and direction between psychological wellbeing, workplace bullying, and bullying coping styles and to guide further analysis. Preliminary Exploratory Factor Analysis examined the factor loading for the Bullying Coping Scale. Multiple Regression analysis was used to model the relationship between psychological wellbeing, workplace bullying, bullying coping styles and to analyse interaction items for potential moderating effects. Results confirmed the main effects of a significant negative relationship between workplace bullying and employee psychological wellbeing. Moderation effect results indicated that although coping styles generally did not moderate the relationship between workplace bullying and employee psychological wellbeing, the do-nothing coping style was a significant predictor of lower psychological wellbeing scores. The findings suggest that passive coping styles may exacerbate the negative impact of workplace bullying on employee psychological wellbeing. Interventions should focus on more proactive coping strategies that can be implemented at various levels within the organisation to mitigate the negative effects of workplace bullying and to enhance psychological wellbeing in the workplace.
dc.identifier.apacitationLeclercq, C. (2025). <i>Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation</i>. (). University of Cape Town ,Faculty of Commerce ,Accounting and Accountability in Africa. Retrieved from http://hdl.handle.net/11427/42368en_ZA
dc.identifier.chicagocitationLeclercq, Colleen. <i>"Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation."</i> ., University of Cape Town ,Faculty of Commerce ,Accounting and Accountability in Africa, 2025. http://hdl.handle.net/11427/42368en_ZA
dc.identifier.citationLeclercq, C. 2025. Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation. . University of Cape Town ,Faculty of Commerce ,Accounting and Accountability in Africa. http://hdl.handle.net/11427/42368en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Leclercq, Colleen AB - This study explores the relationship between workplace bullying, psychological wellbeing, and coping styles among employees in South African organisations, aiming to understand the potential moderating effects of coping strategies on workplace bullying and psychological outcomes. A quantitative survey was conducted with a sample of 273 employees from various industries in South Africa, utilising Einarsen et al. (2009) Negative Acts Questionnaire-Revised (NAQ-R), Ryff's (1989) 42-item Psychological Wellbeing Scale (PWBS), and Johannsdottir and Olafsson's (2004) Bullying Coping Scale (BCS). Data analysis comprised descriptive statistics to describe the sample, and correlation analysis was used to assess the strength and direction between psychological wellbeing, workplace bullying, and bullying coping styles and to guide further analysis. Preliminary Exploratory Factor Analysis examined the factor loading for the Bullying Coping Scale. Multiple Regression analysis was used to model the relationship between psychological wellbeing, workplace bullying, bullying coping styles and to analyse interaction items for potential moderating effects. Results confirmed the main effects of a significant negative relationship between workplace bullying and employee psychological wellbeing. Moderation effect results indicated that although coping styles generally did not moderate the relationship between workplace bullying and employee psychological wellbeing, the do-nothing coping style was a significant predictor of lower psychological wellbeing scores. The findings suggest that passive coping styles may exacerbate the negative impact of workplace bullying on employee psychological wellbeing. Interventions should focus on more proactive coping strategies that can be implemented at various levels within the organisation to mitigate the negative effects of workplace bullying and to enhance psychological wellbeing in the workplace. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - Workplace bullying KW - psychological wellbeing KW - bullying coping scale KW - organisational leadership KW - toxic leadership KW - employee wellbeing KW - bullying KW - coping LK - https://open.uct.ac.za PB - University of Cape Town PY - 2025 T1 - Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation TI - Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation UR - http://hdl.handle.net/11427/42368 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/42368
dc.identifier.vancouvercitationLeclercq C. Exploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation. []. University of Cape Town ,Faculty of Commerce ,Accounting and Accountability in Africa, 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/42368en_ZA
dc.language.isoen
dc.language.rfc3066eng
dc.publisher.departmentAccounting and Accountability in Africa
dc.publisher.facultyFaculty of Commerce
dc.publisher.institutionUniversity of Cape Town
dc.subjectWorkplace bullying
dc.subjectpsychological wellbeing
dc.subjectbullying coping scale
dc.subjectorganisational leadership
dc.subjecttoxic leadership
dc.subjectemployee wellbeing
dc.subjectbullying
dc.subjectcoping
dc.titleExploring the moderating role of coping style on the relationship between workplace bullying and employee wellbeing in South African organisation
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMasters
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