The development and validation of a questionnaire on Root Cause Analysis

dc.contributor.advisorKyriacos, Una
dc.contributor.authorWepener, Clare
dc.date.accessioned2021-03-03T01:39:48Z
dc.date.available2021-03-03T01:39:48Z
dc.date.issued2020
dc.date.updated2021-03-02T19:19:41Z
dc.description.abstractBackground: Root Cause Analysis (RCA) is a method of investigating adverse events (AEs). The purpose of RCA is to improve quality of care and patient safety through a retrospective, structured investigative process of an incident, resulting in recommendations to prevent the recurrence of medical errors. Aim: The aim of the study was to develop and validate a prototype questionnaire to establish whether the RCA model and processes employed at the research setting were perceived by the users to be acceptable, thorough and credible in terms of internationally established criteria. Methods: This is a validation study comprising four phases to meet the study objectives: 1) the development of a prototype questionnaire guided by a literature review; 2) assessing the validity of the content of the questionnaire by and numerical evaluation of the face validity thereof; 3) assessing the qualitative face validity cognitive interviews; and 4) reliability by test-retest. Results: Content validity assessment in Phase 2 resulted in removal of 1/36 (2.77%) question items and amendment of 7/36 (19.44%), resulting in 35 for the revised questionnaire. Analysis of data from the cognitive interviews resulted in amendment of 20/35 (57.14%) question items but no removal. Reliability of the final questionnaire achieved the predetermined ≥0.7 level of agreement. Conclusion: The questionnaire achieved a high content validity index and face validity was enhanced by cognitive interviews by providing qualitative data. The inter-rater coefficient indicated a high level of reliability. The tool was designed for a local private healthcare sector and this may limit its use.
dc.identifier.apacitationWepener, C. (2020). <i>The development and validation of a questionnaire on Root Cause Analysis</i>. (). ,Faculty of Health Sciences ,Division of Nursing and Midwifery. Retrieved from http://hdl.handle.net/11427/33082en_ZA
dc.identifier.chicagocitationWepener, Clare. <i>"The development and validation of a questionnaire on Root Cause Analysis."</i> ., ,Faculty of Health Sciences ,Division of Nursing and Midwifery, 2020. http://hdl.handle.net/11427/33082en_ZA
dc.identifier.citationWepener, C. 2020. The development and validation of a questionnaire on Root Cause Analysis. . ,Faculty of Health Sciences ,Division of Nursing and Midwifery. http://hdl.handle.net/11427/33082en_ZA
dc.identifier.ris TY - Master Thesis AU - Wepener, Clare AB - Background: Root Cause Analysis (RCA) is a method of investigating adverse events (AEs). The purpose of RCA is to improve quality of care and patient safety through a retrospective, structured investigative process of an incident, resulting in recommendations to prevent the recurrence of medical errors. Aim: The aim of the study was to develop and validate a prototype questionnaire to establish whether the RCA model and processes employed at the research setting were perceived by the users to be acceptable, thorough and credible in terms of internationally established criteria. Methods: This is a validation study comprising four phases to meet the study objectives: 1) the development of a prototype questionnaire guided by a literature review; 2) assessing the validity of the content of the questionnaire by and numerical evaluation of the face validity thereof; 3) assessing the qualitative face validity cognitive interviews; and 4) reliability by test-retest. Results: Content validity assessment in Phase 2 resulted in removal of 1/36 (2.77%) question items and amendment of 7/36 (19.44%), resulting in 35 for the revised questionnaire. Analysis of data from the cognitive interviews resulted in amendment of 20/35 (57.14%) question items but no removal. Reliability of the final questionnaire achieved the predetermined ≥0.7 level of agreement. Conclusion: The questionnaire achieved a high content validity index and face validity was enhanced by cognitive interviews by providing qualitative data. The inter-rater coefficient indicated a high level of reliability. The tool was designed for a local private healthcare sector and this may limit its use. DA - 2020_ DB - OpenUCT DP - University of Cape Town KW - Nursing KW - Adverse events KW - patient safety KW - quality of care KW - root cause analysis LK - https://open.uct.ac.za PY - 2020 T1 - The development and validation of a questionnaire on Root Cause Analysis TI - The development and validation of a questionnaire on Root Cause Analysis UR - http://hdl.handle.net/11427/33082 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/33082
dc.identifier.vancouvercitationWepener C. The development and validation of a questionnaire on Root Cause Analysis. []. ,Faculty of Health Sciences ,Division of Nursing and Midwifery, 2020 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/33082en_ZA
dc.language.rfc3066eng
dc.publisher.departmentDivision of Nursing and Midwifery
dc.publisher.facultyFaculty of Health Sciences
dc.subjectNursing
dc.subjectAdverse events
dc.subjectpatient safety
dc.subjectquality of care
dc.subjectroot cause analysis
dc.titleThe development and validation of a questionnaire on Root Cause Analysis
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMSc
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