CSIR The motivational role of interactive control in the research sector: a case study

dc.contributor.authorSartorius, Kurt
dc.contributor.authorEitzen, Carolyn
dc.contributor.authorTrollip, Neil
dc.contributor.authorUliana, Enrico
dc.date.accessioned2016-07-12T10:47:13Z
dc.date.available2016-07-12T10:47:13Z
dc.date.issued2011
dc.date.updated2016-07-12T08:37:40Z
dc.description.abstractThe motivation of professional personnel within the confines of formal management control systems is often problematic. The paper investigates how interactive management controls can augment a performance measurement framework (PMF) in order to motivate personnel in a state-controlled research organisation. A case study method, combined with a survey, was used to test the research questions. The results indicate that the PMF motivated its researchers, as well as facilitated the achievement of organisational objectives. The results also indicated the presence of a wide range of interactive management controls that were employed to design and implement the PMF. These interactive controls included leadership enthusiasm, ownership, open communication and other informal activities that acted as a lubricant to reduce the friction of the formal PMF. In effect, these informal controls motivated researchers because they provided a series of rewards, they improved the perception of formal controls and they increased the efficiency of the organisation structure.en_ZA
dc.identifier.apacitationSartorius, K., Eitzen, C., Trollip, N., & Uliana, E. (2011). CSIR The motivational role of interactive control in the research sector: a case study. <i>South African Journal of Economic and Management Sciences</i>, http://hdl.handle.net/11427/20315en_ZA
dc.identifier.chicagocitationSartorius, Kurt, Carolyn Eitzen, Neil Trollip, and Enrico Uliana "CSIR The motivational role of interactive control in the research sector: a case study." <i>South African Journal of Economic and Management Sciences</i> (2011) http://hdl.handle.net/11427/20315en_ZA
dc.identifier.citationSartorius, K., Eitzen, C., Trollip, N., & Uliana, E. (2011). CSIR the motivational role of interactive control in the research sector: a case study. South African Journal of Economic and Management Sciences, 14(4), 379-392.en_ZA
dc.identifier.issn2222-3436en_ZA
dc.identifier.ris TY - Journal Article AU - Sartorius, Kurt AU - Eitzen, Carolyn AU - Trollip, Neil AU - Uliana, Enrico AB - The motivation of professional personnel within the confines of formal management control systems is often problematic. The paper investigates how interactive management controls can augment a performance measurement framework (PMF) in order to motivate personnel in a state-controlled research organisation. A case study method, combined with a survey, was used to test the research questions. The results indicate that the PMF motivated its researchers, as well as facilitated the achievement of organisational objectives. The results also indicated the presence of a wide range of interactive management controls that were employed to design and implement the PMF. These interactive controls included leadership enthusiasm, ownership, open communication and other informal activities that acted as a lubricant to reduce the friction of the formal PMF. In effect, these informal controls motivated researchers because they provided a series of rewards, they improved the perception of formal controls and they increased the efficiency of the organisation structure. DA - 2011 DB - OpenUCT DP - University of Cape Town J1 - South African Journal of Economic and Management Sciences LK - https://open.uct.ac.za PB - University of Cape Town PY - 2011 SM - 2222-3436 T1 - CSIR The motivational role of interactive control in the research sector: a case study TI - CSIR The motivational role of interactive control in the research sector: a case study UR - http://hdl.handle.net/11427/20315 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/20315
dc.identifier.vancouvercitationSartorius K, Eitzen C, Trollip N, Uliana E. CSIR The motivational role of interactive control in the research sector: a case study. South African Journal of Economic and Management Sciences. 2011; http://hdl.handle.net/11427/20315.en_ZA
dc.languageengen_ZA
dc.publisher2222-3436en_ZA
dc.publisher.departmentDepartment of Finance and Taxen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.rightsCreative Commons Attribution 4.0 International (CC BY 4.0)*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en_ZA
dc.sourceSouth African Journal of Economic and Management Sciencesen_ZA
dc.source.urihttp://www.sajems.org/index.php/sajems
dc.subject.otherperformance measurement framework
dc.subject.othermanagement interactive controls
dc.subject.otherrewards, motivation research
dc.subject.otherpublic sector
dc.titleCSIR The motivational role of interactive control in the research sector: a case studyen_ZA
dc.typeJournal Articleen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceArticleen_ZA
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