Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects

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dc.contributor.advisorLe Jeune, Karen
dc.contributor.authorSwart, Johannes Philippus
dc.date.accessioned2026-01-28T09:05:07Z
dc.date.available2026-01-28T09:05:07Z
dc.date.issued2025
dc.date.updated2026-01-28T08:57:55Z
dc.description.abstractThe rapid changes in digital technologies have compelled organisations to embark on digital transformation initiatives to remain competitive in the modern business landscape. However, the success of these complex projects is not guaranteed, posing challenges and deterring organisations in the pursuit of digital transformation. This research study explored the multifaceted dimensions of project success that contribute to successful digital transformation projects. The research adopted the viewpoints of the senior management stakeholder group (SMSG), who are crucial stakeholders overseeing these strategic initiatives. The study conducted in-depth interviews with SMSG participants using a qualitative approach to gather rich insights. The findings revealed a multifaceted set of factors contributing to project success, ranging from people-related factors like effective leadership and management skills to process- oriented methods and techniques. The study confirmed the importance of existing project success theories and highlighted the unique dimensions that are particularly challenging in the context of digital transformation. The findings emphasise the significance of considering a holistic set of factors, encompassing people, processes, technology, and customer focus. Additionally, incorporating various stakeholders' perspectives and understanding the influence of contextual factors can contribute to a successful and healthy transition during digital transformation initiatives.
dc.identifier.apacitationSwart, J. P. (2025). <i>Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects</i>. (). University of Cape Town ,Faculty of Engineering and the Built Environment ,Department of Construction Economics and Management. Retrieved from http://hdl.handle.net/11427/42722en_ZA
dc.identifier.chicagocitationSwart, Johannes Philippus. <i>"Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects."</i> ., University of Cape Town ,Faculty of Engineering and the Built Environment ,Department of Construction Economics and Management, 2025. http://hdl.handle.net/11427/42722en_ZA
dc.identifier.citationSwart, J.P. 2025. Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects. . University of Cape Town ,Faculty of Engineering and the Built Environment ,Department of Construction Economics and Management. http://hdl.handle.net/11427/42722en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Swart, Johannes Philippus AB - The rapid changes in digital technologies have compelled organisations to embark on digital transformation initiatives to remain competitive in the modern business landscape. However, the success of these complex projects is not guaranteed, posing challenges and deterring organisations in the pursuit of digital transformation. This research study explored the multifaceted dimensions of project success that contribute to successful digital transformation projects. The research adopted the viewpoints of the senior management stakeholder group (SMSG), who are crucial stakeholders overseeing these strategic initiatives. The study conducted in-depth interviews with SMSG participants using a qualitative approach to gather rich insights. The findings revealed a multifaceted set of factors contributing to project success, ranging from people-related factors like effective leadership and management skills to process- oriented methods and techniques. The study confirmed the importance of existing project success theories and highlighted the unique dimensions that are particularly challenging in the context of digital transformation. The findings emphasise the significance of considering a holistic set of factors, encompassing people, processes, technology, and customer focus. Additionally, incorporating various stakeholders' perspectives and understanding the influence of contextual factors can contribute to a successful and healthy transition during digital transformation initiatives. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - senior management KW - stakeholder group LK - https://open.uct.ac.za PB - University of Cape Town PY - 2025 T1 - Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects TI - Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects UR - http://hdl.handle.net/11427/42722 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/42722
dc.identifier.vancouvercitationSwart JP. Exploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects. []. University of Cape Town ,Faculty of Engineering and the Built Environment ,Department of Construction Economics and Management, 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/42722en_ZA
dc.language.isoen
dc.language.rfc3066eng
dc.publisher.departmentDepartment of Construction Economics and Management
dc.publisher.facultyFaculty of Engineering and the Built Environment
dc.publisher.institutionUniversity of Cape Town
dc.subjectsenior management
dc.subjectstakeholder group
dc.titleExploring the dynamics and project success dimensions from a senior management stakeholder group perspective for digital transformation projects
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMSc
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