Work schedule stress and wellness in female air cabin attendants

dc.contributor.advisorStrümpfer, D J Wen_ZA
dc.contributor.authorPorter, Pen_ZA
dc.date.accessioned2016-02-22T07:17:28Z
dc.date.available2016-02-22T07:17:28Z
dc.date.issued1988en_ZA
dc.descriptionBibliography: pages 140-155.en_ZA
dc.description.abstractThe research investigated Work Schedule Stress experienced by female air cabin attendants (CAs) employed by South African Airways and its relationship to health variables in CAs. Specifically, it was hypothesised that Work Schedule Stress is an important stressor for CAs and is inversely related to health variables. Furthermore, the variables of Potency, Trait Anxiety, Trait Anger, and Social Support were proposed to moderate the relationship between Work Schedule Stress and the health variables. Data were collected from a sample of 108 domestic crew and 43 international crew. The data collection was conducted in two phases, via interviews and self-report inventories. The interview data were used in a qualitative study but were also content-analysed in terms of a number of dimensions; the latter were included with the quantitative data obtained from the questionnaire. The qualitative analysis, based on the grounded theory approach, formed the backbone of the research. The quantitative data were subjected to correlational analysis, supplemented by subgroup analysis to assess moderator effects. Work Schedule Stress was demonstrated to represent a major stress for CAs with consequent adverse effects on health. The results did not provide support for the moderating effects. Conclusions were drawn, recommendations made to the SAA and CAs themselves of means to enhance wellness, and suggestions for future research proposed.en_ZA
dc.identifier.apacitationPorter, P. (1988). <i>Work schedule stress and wellness in female air cabin attendants</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Organisational Psychology. Retrieved from http://hdl.handle.net/11427/17173en_ZA
dc.identifier.chicagocitationPorter, P. <i>"Work schedule stress and wellness in female air cabin attendants."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 1988. http://hdl.handle.net/11427/17173en_ZA
dc.identifier.citationPorter, P. 1988. Work schedule stress and wellness in female air cabin attendants. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Porter, P AB - The research investigated Work Schedule Stress experienced by female air cabin attendants (CAs) employed by South African Airways and its relationship to health variables in CAs. Specifically, it was hypothesised that Work Schedule Stress is an important stressor for CAs and is inversely related to health variables. Furthermore, the variables of Potency, Trait Anxiety, Trait Anger, and Social Support were proposed to moderate the relationship between Work Schedule Stress and the health variables. Data were collected from a sample of 108 domestic crew and 43 international crew. The data collection was conducted in two phases, via interviews and self-report inventories. The interview data were used in a qualitative study but were also content-analysed in terms of a number of dimensions; the latter were included with the quantitative data obtained from the questionnaire. The qualitative analysis, based on the grounded theory approach, formed the backbone of the research. The quantitative data were subjected to correlational analysis, supplemented by subgroup analysis to assess moderator effects. Work Schedule Stress was demonstrated to represent a major stress for CAs with consequent adverse effects on health. The results did not provide support for the moderating effects. Conclusions were drawn, recommendations made to the SAA and CAs themselves of means to enhance wellness, and suggestions for future research proposed. DA - 1988 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1988 T1 - Work schedule stress and wellness in female air cabin attendants TI - Work schedule stress and wellness in female air cabin attendants UR - http://hdl.handle.net/11427/17173 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/17173
dc.identifier.vancouvercitationPorter P. Work schedule stress and wellness in female air cabin attendants. [Thesis]. University of Cape Town ,Faculty of Commerce ,Organisational Psychology, 1988 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/17173en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentOrganisational Psychologyen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherFlight attendants - Psychologyen_ZA
dc.subject.otherFlight attendants - Health and hygieneen_ZA
dc.titleWork schedule stress and wellness in female air cabin attendantsen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMAen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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