Evaluation of the tools and techniques impacting the culture of Benefits Realisation Management in Public Sector Projects and Programs in South Africa

Sityata, Sanele

Evaluation of the tools and techniques impacting the culture of Benefits Realisation Management in Public Sector Projects and Programs in South Africa

Thesis / Dissertation

2026

Publisher

University of Cape Town

Department

Department of Construction Economics and Management

Faculty

Faculty of Engineering and the Built Environment

Abstract

The study, titled “Evaluation of the Tools and Techniques Influencing the Culture of Benefits Realisation Management in Public Sector Projects and Programmes in South Africa,” aims to examine the tools and techniques associated with Benefits Realisation Management (BRM) and to determine their impact on the culture and success of BRM within public sector projects and programmes in South Africa. Specifically, the study seeks to identify the key tools and techniques used in BRM, assess the prevailing culture of benefits realisation management, and evaluate the level of success achieved in the realisation of benefits from public sector projects and programmes. Furthermore, the study investigates the extent to which the application of BRM tools and techniques impacts both the culture and success of benefits realisation management in the South African public sector. The study adopted a quantitative research design underpinned by a positivist research philosophy. A comprehensive literature review was conducted to identify the key tools and techniques associated with Benefits Realisation Management (BRM), as well as the factors influencing BRM culture and success. Primary data were collected through a structured survey questionnaire involving a convenience sample of 35 project and programme management practitioners within the South African public sector. The questionnaire gathered information on BRM tools and techniques, the utilisation of BRM tools and techniques, the prevailing benefits realisation culture, and the level of BRM success. The collected data were analysed using the Statistical Package for Social Sciences (SPSS), employing descriptive statistics, reliability analysis, correlation analysis, and regression analysis to examine the relationships between BRM tools and techniques, BRM culture, and BRM success. The findings indicate that Benefits Realisation Management (BRM) tools and techniques are widely utilised within the sampled public sector projects and programmes and that a positive BRM culture exists among the participating organisations. The study further established significant positive relationships between BRM tools and techniques, BRM culture, and BRM success. The results suggest that the effective application of BRM tools and techniques contributes to the strengthening of benefits realisation practices and supports the successful achievement of intended project and programme benefits. The study also found that BRM tools and techniques play a more influential role in predicting BRM success than organisational culture alone. Based on these findings, the study recommends that public sector organisations strengthen the institutionalisation of BRM through the adoption of structured tools, techniques, governance mechanisms, and performance management practices that support the realisation of benefits. The study further recommends greater integration of BRM into project, programme, and organisational management processes to enhance value delivery from public sector investments.

Keywords

Project Management

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