Talk and text in the organisation of production : perspectives of a "new capitalist" workplace in Cape Town

Master Thesis

2001

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University of Cape Town

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This thesis is a study of the literacy practices that characterise the communicative and productive processes at an automotive product manufacturing plant in Cape Town, South Africa. This shock absorber factory is consciously structured as a ""new workplace"" where the focus in productio is on ""flexible specializatio"" that allows quick shifts to be made between product lines where the focus in the social relations of work is on devolution of responsibility to individual employees and sells as organizational units of labour, interchangeable tasks and enlarged scope for workers to participate in decision making.
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