Expanding software process improvement models beyond the software process itself

dc.contributor.authorSaks, Craig Sheldonen_ZA
dc.date.accessioned2016-02-08T07:08:48Z
dc.date.available2016-02-08T07:08:48Z
dc.date.issued1999en_ZA
dc.descriptionBibliography: pages 182-188.en_ZA
dc.description.abstractThe problems besetting software development and maintenance are well recorded and numerous strategies have been adopted over the years to overcome the so-called "software crisis". One increasingly popular strategy focuses on managing the processes by which software is built, maintained and managed. As such, many software organisations see software process improvement initiatives as an important strategy to help them improve their software development and maintenance performance. Two of the more popular software process improvement (SPI) models used by the software industry to help them in this endeavour are the Capability Maturity Model for Software (SW-CMM) from the Software Engineering Institute and the Software Process Improvement and Capability determination (SPICE) model from the International Standards Organisation. This research begins with the supposition that, although these SPI models have added significant value to many organisations, they have a potential shortcoming in that they tend to focus almost exclusively on the software process itself and seem to neglect other organisational aspects that could contribute to improved software development and maintenance performance. This research is concerned with exploring this potential shortcoming and identifying complementary improvement areas that the SW -CMM and SPICE models fail to address adequately. A theoretical framework for extending the SW-CMM and SPICE models is proposed. Thereafter complementary improvement areas are identified and integrated with the SW-CMM and SPICE models to develop an Extended SPI Model. This Extended SPI Model adopts a systemic view of software process and IS organisational improvement by addressing a wide range of complementary improvement considerations. A case study of an SPI project is described, with the specific objective of testing and refining the Extended SPI Model. The results seem to indicate that the framework and Extended SPI Model are largely valid, although a few changes were made in light of the findings of the case study. Finally, the implications of the research for both theory and practice are discussed.en_ZA
dc.identifier.apacitationSaks, C. S. (1999). <i>Expanding software process improvement models beyond the software process itself</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/16844en_ZA
dc.identifier.chicagocitationSaks, Craig Sheldon. <i>"Expanding software process improvement models beyond the software process itself."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1999. http://hdl.handle.net/11427/16844en_ZA
dc.identifier.citationSaks, C. 1999. Expanding software process improvement models beyond the software process itself. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Saks, Craig Sheldon AB - The problems besetting software development and maintenance are well recorded and numerous strategies have been adopted over the years to overcome the so-called "software crisis". One increasingly popular strategy focuses on managing the processes by which software is built, maintained and managed. As such, many software organisations see software process improvement initiatives as an important strategy to help them improve their software development and maintenance performance. Two of the more popular software process improvement (SPI) models used by the software industry to help them in this endeavour are the Capability Maturity Model for Software (SW-CMM) from the Software Engineering Institute and the Software Process Improvement and Capability determination (SPICE) model from the International Standards Organisation. This research begins with the supposition that, although these SPI models have added significant value to many organisations, they have a potential shortcoming in that they tend to focus almost exclusively on the software process itself and seem to neglect other organisational aspects that could contribute to improved software development and maintenance performance. This research is concerned with exploring this potential shortcoming and identifying complementary improvement areas that the SW -CMM and SPICE models fail to address adequately. A theoretical framework for extending the SW-CMM and SPICE models is proposed. Thereafter complementary improvement areas are identified and integrated with the SW-CMM and SPICE models to develop an Extended SPI Model. This Extended SPI Model adopts a systemic view of software process and IS organisational improvement by addressing a wide range of complementary improvement considerations. A case study of an SPI project is described, with the specific objective of testing and refining the Extended SPI Model. The results seem to indicate that the framework and Extended SPI Model are largely valid, although a few changes were made in light of the findings of the case study. Finally, the implications of the research for both theory and practice are discussed. DA - 1999 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1999 T1 - Expanding software process improvement models beyond the software process itself TI - Expanding software process improvement models beyond the software process itself UR - http://hdl.handle.net/11427/16844 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/16844
dc.identifier.vancouvercitationSaks CS. Expanding software process improvement models beyond the software process itself. [Thesis]. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1999 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/16844en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherInformation Systemsen_ZA
dc.titleExpanding software process improvement models beyond the software process itselfen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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