Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa
| dc.contributor.advisor | Brown, Irwin | |
| dc.contributor.author | Brown, Nancy | |
| dc.date.accessioned | 2021-01-20T13:22:55Z | |
| dc.date.available | 2021-01-20T13:22:55Z | |
| dc.date.issued | 2020 | |
| dc.date.updated | 2021-01-04T12:20:58Z | |
| dc.description.abstract | With the rise of digital technologies that have disrupted standard business models and created a new level of competition in the market, the need for digital business strategising that shapes the future of organisations and achieves digital transformation is high on the agenda of most firms. The added complexity of uncertainty in the regulatory environment regarding financial products and services, regulation of digital platforms and ongoing financial regulatory changes based on macro-economic turbulence, makes for a complex external environment within which businesses need to effectively compete and achieve performance targets. A qualitative, interpretive case study of a South African based global organisation is undertaken to explore and understand how organisations navigate the macro-environmental landscape while forging a digitally transformed future. The research uses thematic analysis to extract themes in the data collected from both IT and business leaders as they navigate the path of transitioning from traditional to digital business models in the context of regulatory uncertainty. The study provides insight into what is required for firms to achieve digital transformation, and demonstrates the influence that regulatory uncertainty has on the digital business strategising process of a firm. A conceptual model is developed that reflects the key drivers of digital transformation to achieve digital maturity and competitive advantage, and also represents the external influencing factors of regulatory uncertainty. The findings reveal a shift to a more tactical, combined top-down, bottom-up strategising practice with reliance on dynamic capabilities, strong leadership and innovation to overcome challenges of regulatory uncertainty. | |
| dc.identifier.apacitation | Brown, N. (2020). <i>Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa</i>. (). ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/32599 | en_ZA |
| dc.identifier.chicagocitation | Brown, Nancy. <i>"Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa."</i> ., ,Faculty of Commerce ,Department of Information Systems, 2020. http://hdl.handle.net/11427/32599 | en_ZA |
| dc.identifier.citation | Brown, N. 2020. Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa. . ,Faculty of Commerce ,Department of Information Systems. http://hdl.handle.net/11427/32599 | en_ZA |
| dc.identifier.ris | TY - Master Thesis AU - Brown, Nancy AB - With the rise of digital technologies that have disrupted standard business models and created a new level of competition in the market, the need for digital business strategising that shapes the future of organisations and achieves digital transformation is high on the agenda of most firms. The added complexity of uncertainty in the regulatory environment regarding financial products and services, regulation of digital platforms and ongoing financial regulatory changes based on macro-economic turbulence, makes for a complex external environment within which businesses need to effectively compete and achieve performance targets. A qualitative, interpretive case study of a South African based global organisation is undertaken to explore and understand how organisations navigate the macro-environmental landscape while forging a digitally transformed future. The research uses thematic analysis to extract themes in the data collected from both IT and business leaders as they navigate the path of transitioning from traditional to digital business models in the context of regulatory uncertainty. The study provides insight into what is required for firms to achieve digital transformation, and demonstrates the influence that regulatory uncertainty has on the digital business strategising process of a firm. A conceptual model is developed that reflects the key drivers of digital transformation to achieve digital maturity and competitive advantage, and also represents the external influencing factors of regulatory uncertainty. The findings reveal a shift to a more tactical, combined top-down, bottom-up strategising practice with reliance on dynamic capabilities, strong leadership and innovation to overcome challenges of regulatory uncertainty. DA - 2020_ DB - OpenUCT DP - University of Cape Town KW - digital business strategising KW - digital technologies KW - digital transformation KW - digital transformation strategising KW - macro-environment KW - regulatory uncertainty LK - https://open.uct.ac.za PY - 2020 T1 - Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa TI - Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa UR - http://hdl.handle.net/11427/32599 ER - | en_ZA |
| dc.identifier.uri | http://hdl.handle.net/11427/32599 | |
| dc.identifier.vancouvercitation | Brown N. Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa. []. ,Faculty of Commerce ,Department of Information Systems, 2020 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/32599 | en_ZA |
| dc.language.rfc3066 | eng | |
| dc.publisher.department | Department of Information Systems | |
| dc.publisher.faculty | Faculty of Commerce | |
| dc.subject | digital business strategising | |
| dc.subject | digital technologies | |
| dc.subject | digital transformation | |
| dc.subject | digital transformation strategising | |
| dc.subject | macro-environment | |
| dc.subject | regulatory uncertainty | |
| dc.title | Digital Business Strategising in the context of Regulatory Uncertainty - the case of a Financial Services Provider in South Africa | |
| dc.type | Master Thesis | |
| dc.type.qualificationlevel | Masters | |
| dc.type.qualificationlevel | MCom |