Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape

dc.contributor.authorChigona, Wallace Mankhwala
dc.contributor.authorRoode, D
dc.contributor.authorNazeer, N
dc.contributor.authorPinnock, B
dc.date.accessioned2018-06-05T14:07:17Z
dc.date.available2018-06-05T14:07:17Z
dc.date.issued2010
dc.date.updated2016-01-13T11:18:02Z
dc.description.abstractThis paper reports on a study that uses the Stakeholder Management Theory to analyse the implementation of a pilot phase of public access project, the Smart Cape Access Initiative, a Cape Town City Council e-government initiative. Data for the study was gathered through in-depth interviews with individuals who were involved, influenced and were affected by the implementation of the pilot project. The study identified the major stakeholders of the project and assessed their importance and influence on the project. Numerous interactions between the stakeholders were identified. It was further noted that no formal stakeholder management was undertaken at the identification and planning stages of the project lifecycle. In addition, results showed that there were missed opportunities for appropriate stakeholder management throughout the project. This study offers insights into agencies involved in planning and running public access projects.
dc.identifier.apacitationChigona, W. M., Roode, D., Nazeer, N., & Pinnock, B. (2010). Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape. <i>South African Journal of Business Management</i>, http://hdl.handle.net/11427/28228en_ZA
dc.identifier.chicagocitationChigona, Wallace Mankhwala, D Roode, N Nazeer, and B Pinnock "Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape." <i>South African Journal of Business Management</i> (2010) http://hdl.handle.net/11427/28228en_ZA
dc.identifier.citationChigona, W., Roode, D., Nabeel, N., & Pinnock, B. (2010). Investigating the impact of stakeholder management on the implementation of a public access project: the case of Smart Cape. South African Journal of Business Management, 41(2), 39-49.
dc.identifier.ris TY - AU - Chigona, Wallace Mankhwala AU - Roode, D AU - Nazeer, N AU - Pinnock, B AB - This paper reports on a study that uses the Stakeholder Management Theory to analyse the implementation of a pilot phase of public access project, the Smart Cape Access Initiative, a Cape Town City Council e-government initiative. Data for the study was gathered through in-depth interviews with individuals who were involved, influenced and were affected by the implementation of the pilot project. The study identified the major stakeholders of the project and assessed their importance and influence on the project. Numerous interactions between the stakeholders were identified. It was further noted that no formal stakeholder management was undertaken at the identification and planning stages of the project lifecycle. In addition, results showed that there were missed opportunities for appropriate stakeholder management throughout the project. This study offers insights into agencies involved in planning and running public access projects. DA - 2010 DB - OpenUCT DP - University of Cape Town J1 - South African Journal of Business Management LK - https://open.uct.ac.za PB - University of Cape Town PY - 2010 T1 - Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape TI - Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape UR - http://hdl.handle.net/11427/28228 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/28228
dc.identifier.vancouvercitationChigona WM, Roode D, Nazeer N, Pinnock B. Investigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape. South African Journal of Business Management. 2010; http://hdl.handle.net/11427/28228.en_ZA
dc.language.isoeng
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.sourceSouth African Journal of Business Management
dc.source.urihttps://journals.co.za/content/journal/busman
dc.titleInvestigating the Impact of Stakeholder Management on the Implementation of a Public Access Project: The Case of Smart Cape
dc.typeJournal Article
uct.type.filetypeText
uct.type.filetypeImage
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