Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya

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dc.contributor.advisorKapfudzaruwa, Faraien_ZA
dc.contributor.authorKirigi, Lindaen_ZA
dc.date.accessioned2018-11-06T14:03:33Z
dc.date.available2018-11-06T14:03:33Z
dc.date.issued2015en_ZA
dc.description.abstractMSMEs play a very crucial role in the economies of developing countries. They contribute towards GDP; reduce the unemployment levels and bridging the huge gap that divides the rich and the poor. They however face numerous risks such as commercial risks, financial risks, operational risks and regulatory and compliance risks to name a few, which threaten their existence. In Kenya, many of the MSMEs do not survive beyond a year due to the lack of resilience to these risks. Furthermore, lack of proper managerial expertise in creating strategies that are well suited to mitigate these risks contribute to their demise. Much has been said about the risks that MSMEs face in Kenya. However, there is limited research on the strategies used to mitigate those risks and the decision making process that leads up to the strategies that are employed. This research therefore aimed to bridge that gap and investigate how MSMEs respond to risk, why they respond the way they do and how they can build resilience. This was done using sensemaking theory to explore the sensemaking and sensegiving capabilities of MSMEs in Kenya. A single case study of a manufacturing MSME in Kenya was used. The overall proposition of the study was that good sensemaking and sensegiving capabilities would assist MSMEs build resilience. Pattern- matching was used to match the expected pattern (theories such as enactment theory and 4 I framework) to the observed pattern which was obtained through the data collected from the company. The findings suggested that indeed good sensemaking and sensegiving capabilities do build resilience as the risk management processes and sense making and sensegiving capabilities of the selected company was a close fit to the expected pattern. The areas where the two patterns did not match, highlighted areas in which the MSME could make improvements and in so doing build resilience.en_ZA
dc.identifier.apacitationKirigi, L. (2015). <i>Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Research of GSB. Retrieved from http://hdl.handle.net/11427/29005en_ZA
dc.identifier.chicagocitationKirigi, Linda. <i>"Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Research of GSB, 2015. http://hdl.handle.net/11427/29005en_ZA
dc.identifier.citationKirigi, L. 2015. Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Kirigi, Linda AB - MSMEs play a very crucial role in the economies of developing countries. They contribute towards GDP; reduce the unemployment levels and bridging the huge gap that divides the rich and the poor. They however face numerous risks such as commercial risks, financial risks, operational risks and regulatory and compliance risks to name a few, which threaten their existence. In Kenya, many of the MSMEs do not survive beyond a year due to the lack of resilience to these risks. Furthermore, lack of proper managerial expertise in creating strategies that are well suited to mitigate these risks contribute to their demise. Much has been said about the risks that MSMEs face in Kenya. However, there is limited research on the strategies used to mitigate those risks and the decision making process that leads up to the strategies that are employed. This research therefore aimed to bridge that gap and investigate how MSMEs respond to risk, why they respond the way they do and how they can build resilience. This was done using sensemaking theory to explore the sensemaking and sensegiving capabilities of MSMEs in Kenya. A single case study of a manufacturing MSME in Kenya was used. The overall proposition of the study was that good sensemaking and sensegiving capabilities would assist MSMEs build resilience. Pattern- matching was used to match the expected pattern (theories such as enactment theory and 4 I framework) to the observed pattern which was obtained through the data collected from the company. The findings suggested that indeed good sensemaking and sensegiving capabilities do build resilience as the risk management processes and sense making and sensegiving capabilities of the selected company was a close fit to the expected pattern. The areas where the two patterns did not match, highlighted areas in which the MSME could make improvements and in so doing build resilience. DA - 2015 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2015 T1 - Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya TI - Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya UR - http://hdl.handle.net/11427/29005 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/29005
dc.identifier.vancouvercitationKirigi L. Sensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenya. [Thesis]. University of Cape Town ,Faculty of Commerce ,Research of GSB, 2015 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/29005en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentResearch of GSBen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherDevelopment Financeen_ZA
dc.titleSensemaking and sensegiving apabilities and resilience: a study of a manufacturing MSME in Kenyaen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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