Critical social research in enterprise social network studies: a systematised overview and analysis

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dc.contributor.advisorDe Jager, Karin
dc.contributor.advisorHiggs, Richard
dc.contributor.authorEnnis, Andrew E
dc.date.accessioned2025-07-04T16:48:03Z
dc.date.available2025-07-04T16:48:03Z
dc.date.issued2025
dc.date.updated2025-07-04T16:43:50Z
dc.description.abstractThis review examines peer-reviewed articles on the internal use of Enterprise Social Networks (ESNs) within organizations, focusing on their impact on employee well-being and internal communication. It differentiates between critical social research (CSR) and administrative research (AR) on ESN use. CSR looks at power dynamics and socio-ethical impacts, while AR aims to improve organisational efficiency. The review categorises articles from major databases, identifying key methodologies and theories. Findings show that CSR is less common but growing, with trends focusing on employee well-being and knowledge management. The review offers a framework for distinguishing CSR from non-CSR to guide future studies and promote ethically informed perspectives.
dc.identifier.apacitationEnnis, A. E. (2025). <i>Critical social research in enterprise social network studies: a systematised overview and analysis</i>. (). University of Cape Town ,Faculty of Humanities ,Library and Information Studies Centre (LISC). Retrieved from http://hdl.handle.net/11427/41532en_ZA
dc.identifier.chicagocitationEnnis, Andrew E. <i>"Critical social research in enterprise social network studies: a systematised overview and analysis."</i> ., University of Cape Town ,Faculty of Humanities ,Library and Information Studies Centre (LISC), 2025. http://hdl.handle.net/11427/41532en_ZA
dc.identifier.citationEnnis, A.E. 2025. Critical social research in enterprise social network studies: a systematised overview and analysis. . University of Cape Town ,Faculty of Humanities ,Library and Information Studies Centre (LISC). http://hdl.handle.net/11427/41532en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Ennis, Andrew E AB - This review examines peer-reviewed articles on the internal use of Enterprise Social Networks (ESNs) within organizations, focusing on their impact on employee well-being and internal communication. It differentiates between critical social research (CSR) and administrative research (AR) on ESN use. CSR looks at power dynamics and socio-ethical impacts, while AR aims to improve organisational efficiency. The review categorises articles from major databases, identifying key methodologies and theories. Findings show that CSR is less common but growing, with trends focusing on employee well-being and knowledge management. The review offers a framework for distinguishing CSR from non-CSR to guide future studies and promote ethically informed perspectives. DA - 2025 DB - OpenUCT DP - University of Cape Town KW - critical social research LK - https://open.uct.ac.za PB - University of Cape Town PY - 2025 T1 - Critical social research in enterprise social network studies: a systematised overview and analysis TI - Critical social research in enterprise social network studies: a systematised overview and analysis UR - http://hdl.handle.net/11427/41532 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/41532
dc.identifier.vancouvercitationEnnis AE. Critical social research in enterprise social network studies: a systematised overview and analysis. []. University of Cape Town ,Faculty of Humanities ,Library and Information Studies Centre (LISC), 2025 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/41532en_ZA
dc.language.rfc3066eng
dc.publisher.departmentLibrary and Information Studies Centre (LISC)
dc.publisher.facultyFaculty of Humanities
dc.publisher.institutionUniversity of Cape Town
dc.subjectcritical social research
dc.titleCritical social research in enterprise social network studies: a systematised overview and analysis
dc.typeThesis / Dissertation
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMPhil
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