Working in palliative care: exploring community nurses' experiences of their work

dc.contributor.advisorWilliams, Fatima
dc.contributor.authorWilliams, Rachel
dc.date.accessioned2020-02-11T10:28:16Z
dc.date.available2020-02-11T10:28:16Z
dc.date.issued2019
dc.date.updated2020-01-28T11:52:50Z
dc.description.abstractThis study explored community-based Palliative Care nurses’ experiences of their work. The aim of this study was to explore the positive aspects of working in palliative care, as well as the challenges that community-based nurses experience in their work. The coping strategies that are employed by these nurses to deal with the difficulties of their work were understood, and the participants provided recommendations to their organisations to improve their working experiences. The research was conducted in two research settings, St Luke’s Combined Hospices and Tygerberg Hospice, which are both non-profit organisations providing Palliative Care in the community. Permission was gained to conduct research by the St Luke’s Combined Hospices Research Ethics Committee, and the Palliative Care Manager at Tygerberg Hospice. A qualitative research design was used to conduct this study, and purposive sampling was used to select the sample. Fourteen nurses were interviewed using a semi-structured interview schedule, and a digital recorder was used so that interviews could be recorded accurately. Qualitative data analysis was used to arrange the data into themes, categories and subcategories. Findings from the study indicate that there is a great sense of satisfaction from working in Palliative Care and positive aspects include feelings of honour and privilege, making a difference, appreciation from patients and families, life lessons learnt, having a role in the community and working in a team. The perceived challenges were emotional challenges such as persistent rumination about work, feelings of helplessness and dealing with challenging families. Organisational challenges pertained to demanding workloads and a lack of organisational support. Personal challenges were seen as having a negative impact on the physical health and family lives of participants. Lastly, environmental challenges included issues around safety and driving to communities. Coping strategies were the support from family and friends, avoidance coping and self-care as well as group support and debriefing and support from colleagues. Lastly, recommendations include an open-door policy within the organisation, improved training and education, a better understanding of community Palliative Care, improved interaction with staff and staff reward and recognition.
dc.identifier.apacitationWilliams, R. (2019). <i>Working in palliative care: exploring community nurses' experiences of their work</i>. (). ,Faculty of Humanities ,Department of Social Development. Retrieved from http://hdl.handle.net/11427/31002en_ZA
dc.identifier.chicagocitationWilliams, Rachel. <i>"Working in palliative care: exploring community nurses' experiences of their work."</i> ., ,Faculty of Humanities ,Department of Social Development, 2019. http://hdl.handle.net/11427/31002en_ZA
dc.identifier.citationWilliams, R. 2019. Working in palliative care: exploring community nurses' experiences of their work.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Williams, Rachel AB - This study explored community-based Palliative Care nurses’ experiences of their work. The aim of this study was to explore the positive aspects of working in palliative care, as well as the challenges that community-based nurses experience in their work. The coping strategies that are employed by these nurses to deal with the difficulties of their work were understood, and the participants provided recommendations to their organisations to improve their working experiences. The research was conducted in two research settings, St Luke’s Combined Hospices and Tygerberg Hospice, which are both non-profit organisations providing Palliative Care in the community. Permission was gained to conduct research by the St Luke’s Combined Hospices Research Ethics Committee, and the Palliative Care Manager at Tygerberg Hospice. A qualitative research design was used to conduct this study, and purposive sampling was used to select the sample. Fourteen nurses were interviewed using a semi-structured interview schedule, and a digital recorder was used so that interviews could be recorded accurately. Qualitative data analysis was used to arrange the data into themes, categories and subcategories. Findings from the study indicate that there is a great sense of satisfaction from working in Palliative Care and positive aspects include feelings of honour and privilege, making a difference, appreciation from patients and families, life lessons learnt, having a role in the community and working in a team. The perceived challenges were emotional challenges such as persistent rumination about work, feelings of helplessness and dealing with challenging families. Organisational challenges pertained to demanding workloads and a lack of organisational support. Personal challenges were seen as having a negative impact on the physical health and family lives of participants. Lastly, environmental challenges included issues around safety and driving to communities. Coping strategies were the support from family and friends, avoidance coping and self-care as well as group support and debriefing and support from colleagues. Lastly, recommendations include an open-door policy within the organisation, improved training and education, a better understanding of community Palliative Care, improved interaction with staff and staff reward and recognition. DA - 2019 DB - OpenUCT DP - University of Cape Town KW - Clinical Social Work Practice LK - https://open.uct.ac.za PY - 2019 T1 - Working in palliative care: exploring community nurses' experiences of their work TI - Working in palliative care: exploring community nurses' experiences of their work UR - http://hdl.handle.net/11427/31002 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/31002
dc.identifier.vancouvercitationWilliams R. Working in palliative care: exploring community nurses' experiences of their work. []. ,Faculty of Humanities ,Department of Social Development, 2019 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/31002en_ZA
dc.language.rfc3066eng
dc.publisher.departmentDepartment of Social Development
dc.publisher.facultyFaculty of Humanities
dc.subjectClinical Social Work Practice
dc.titleWorking in palliative care: exploring community nurses' experiences of their work
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMSocSci
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