Stokvels: bringing together borrowers, savers, and investors

dc.contributor.advisorGeorg, Co-Pierre
dc.contributor.authorXiphu, Thandile
dc.date.accessioned2020-01-29T09:26:17Z
dc.date.available2020-01-29T09:26:17Z
dc.date.issued2019
dc.date.updated2020-01-29T08:33:34Z
dc.description.abstractStokvel, in South Africa, is used as an umbrella term for Rotating Savings and Credit Associations (ROSCAs) and Accumulating Savings and Credit Associations (ASCAs) which are informal financial associations where the members agree to regularly contribute a set amount to a fund. In South Africa, there are 11.4 million stokvel members which make up about 30% of the adult population. These stokvels save up to R49 billion per year yet, many of the people in these communities that save this money find themselves unable to gain access to credit and savings facilities. An agile and iterative approach was used to develop a web-based stokvel management application that allows groups to adopt a structure where there are borrowers who pay interest, and savers and investors who will receive interest on their savings. Four different evaluations were carried out on the system namely, (1) system testing, to evaluate the implemented features and their correctness, (2) a heuristic evaluation with a set of expert evaluators, (3) usability testing and (4) user acceptance testing with potential users of the application. The evaluators and users gave the application a combined score of 76.875, which translates to a good interface on the System Usability Scale. The users accepted the application, however, the system usability testing showed that the interface needed improvement. The system was developed using multiple iterations but time constraints did not allow for multiple iterations of user testing. It is best to have multiple iterations of user testing so that the user experience feedback can be incorporated into the following iterations
dc.identifier.apacitationXiphu, T. (2019). <i>Stokvels: bringing together borrowers, savers, and investors</i>. (). ,Faculty of Commerce ,African Institute of Financial Markets and Risk Management. Retrieved from http://hdl.handle.net/11427/30831en_ZA
dc.identifier.chicagocitationXiphu, Thandile. <i>"Stokvels: bringing together borrowers, savers, and investors."</i> ., ,Faculty of Commerce ,African Institute of Financial Markets and Risk Management, 2019. http://hdl.handle.net/11427/30831en_ZA
dc.identifier.citationXiphu, T. 2019. Stokvels: bringing together borrowers, savers, and investors.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Xiphu, Thandile AB - Stokvel, in South Africa, is used as an umbrella term for Rotating Savings and Credit Associations (ROSCAs) and Accumulating Savings and Credit Associations (ASCAs) which are informal financial associations where the members agree to regularly contribute a set amount to a fund. In South Africa, there are 11.4 million stokvel members which make up about 30% of the adult population. These stokvels save up to R49 billion per year yet, many of the people in these communities that save this money find themselves unable to gain access to credit and savings facilities. An agile and iterative approach was used to develop a web-based stokvel management application that allows groups to adopt a structure where there are borrowers who pay interest, and savers and investors who will receive interest on their savings. Four different evaluations were carried out on the system namely, (1) system testing, to evaluate the implemented features and their correctness, (2) a heuristic evaluation with a set of expert evaluators, (3) usability testing and (4) user acceptance testing with potential users of the application. The evaluators and users gave the application a combined score of 76.875, which translates to a good interface on the System Usability Scale. The users accepted the application, however, the system usability testing showed that the interface needed improvement. The system was developed using multiple iterations but time constraints did not allow for multiple iterations of user testing. It is best to have multiple iterations of user testing so that the user experience feedback can be incorporated into the following iterations DA - 2019 DB - OpenUCT DP - University of Cape Town KW - Financial Technology LK - https://open.uct.ac.za PY - 2019 T1 - Stokvels: bringing together borrowers, savers, and investors TI - Stokvels: bringing together borrowers, savers, and investors UR - http://hdl.handle.net/11427/30831 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/30831
dc.identifier.vancouvercitationXiphu T. Stokvels: bringing together borrowers, savers, and investors. []. ,Faculty of Commerce ,African Institute of Financial Markets and Risk Management, 2019 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/30831en_ZA
dc.language.rfc3066eng
dc.publisher.departmentAfrican Institute of Financial Markets and Risk Management
dc.publisher.facultyFaculty of Commerce
dc.subjectFinancial Technology
dc.titleStokvels: bringing together borrowers, savers, and investors
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMPhil
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
thesis_com_2019_xiphu_thandile.pdf
Size:
2.53 MB
Format:
Adobe Portable Document Format
Description:
License bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
0 B
Format:
Item-specific license agreed upon to submission
Description:
Collections